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I just purchased the upgrade for the Empower Pro, but can't seem to upgrade my ... BlackBerry Curve forum

  1. #1
    danni04's Avatar
    danni04 no está en línea Stack level 2
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    Unable to upgrade to Empower Pro on 8300

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    I just purchased the upgrade for the Empower Pro, but can't seem to upgrade my BB with it. Has anyone done this yet? If so, how did u do it? I tried contacting empower support but no response yet. Any help would be appreciated. Thanks!!

  2. #2
    pegb856's Avatar
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    Re: Unable to upgrade to Empower Pro on 8300

    When I upgraded shortly after release the instructions we were given were to uninstall the previous version of empower before installing Pro. Go to getempower.com on your phone and download and install from there after you remove the previous version.

    Hope this helps.

  3. #3
    macallik's Avatar
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    Re: Unable to upgrade to Empower Pro on 8300

    It worked for me. You do have to uninstall the old one.

  4. #4
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    Re: Unable to upgrade to Empower Pro on 8300

    try their customer support if you're still having problems. in my experience, they are very helpful.

  5. #5
    danni04's Avatar
    danni04 no está en línea Stack level 2
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    Re: Unable to upgrade to Empower Pro on 8300

    Uninstalling worked like a charm!!! Thanks again for everyone's help!

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