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let me choose Outlook to sync with. I am switching devices from an 8700c to ... BlackBerry Curve forum

  1. #1
    jmobbs's Avatar
    jmobbs no está en línea Stack level 2
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    Trying to sync my 8300 but DM won't....

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    let me choose Outlook to sync with. I am switching devices from an 8700c to an 8300. When I try to sync with the 8300 from my pc it will not let me choose Outlook, the program freezes and I have to force quit the DM and start over. However, I can plug my 8700 in and it will still sync fine. The DM recognizes the new Pin. What do I need to do differently to get the DM to let me sync with the 8300?

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    Dubdub's Avatar
    Dubdub no está en línea Stack level 4
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    Re: Trying to sync my 8300 but DM won't....

    Make sure you have Desktop Manager 4.2 SP2. You can find it on the RIM website https://www.blackberry.com/Downloads...E4F82F9F00E7D4

    Make sure Outlook is the default email application.

    Reboot the PC.

    Pull the battery fromthe BB for about 30 seconds and let the BB reboot.

    Reconnect to the PC via the USB cable.

  3. #3
    jmobbs's Avatar
    jmobbs no está en línea Stack level 2
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    Re: Trying to sync my 8300 but DM won't....

    I honestly don't think that is the problem. I can sync fine with my 8700. The DM evidently does not recognize the 8300. I have 4.2 running in both 8700 and 8300. The 8300 is 4.2.2 and the 8700 is 4.2.1.96. I ran switch wizard so I have all of my info on the 8300 but it still will not sync or let me choose apps such as Outlook to sync with. Outlook is my email app on my pc.

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