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OK - so here's the story, in short form. AT&T -upgraded to a curve over ... BlackBerry Curve forum

  1. #1
    deraj090's Avatar
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    this curve is driving me crazy!! - please help!

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    OK - so here's the story, in short form.

    AT&T
    -upgraded to a curve over the phone
    ---didnt work

    -had an in-store replacement
    ---the vibrate was REALLY loud, and annoying

    -another in-store replacement
    ---the LCD backlight was really washed out

    -over the phone replacement
    ---this one had a better backlight, but the vibrate was LOUD again!!!

    WHAT DO I DO?!?!

    I'm honestly contemplating taking them both apart, and taking the good screen, with the good shell (where the loud vibrate may be coming from?), and shipping back the bad parts of both...

    will this work? -- will it be hard? -- any way to fix this washed out screen?

    i think the washed out screen won't bother me as much as the loud vibrate, but in all honesty, i'd much rather have a working phone.

    any suggestions?

  2. #2
    kalel434's Avatar
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    complain till they get u str8 the customer is allways right

  3. #3
    bassvictim's Avatar
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    If that doesn't work, it really isn't hard to swap the screens. You can find tutorials on taking apart the curve here in the stacks - it really is pretty simple. Good luck!
    "I am a robot, I like robots, I have a robot vagina." -JP,Grandma's boy

  4. #4
    DjSmooth's Avatar
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    Its an Upgrade, and Upgrades from AT&T are not refurbished, so just call back, speak to one Rep, explian it all, then asked to speak to A Supervisor and demand a NEW Curve, Box and all.

  5. #5
    deraj090's Avatar
    deraj090 no está en línea Stack level 1
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    i've been doing that, and without even demanding they've been sending me brand new curves....each of them seems to have a problem in its own way...

    i just feel its only a matter of time before they stop accepting my requests, "customer always right" or not....

    maybe speaking with RIM? -- its a clear quality control issue....

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