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Hi guys, I just got my BlackBerry Curve 8310 yesterday, and it was working perfect. ... BlackBerry Curve forum

  1. #1
    cab5280's Avatar
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    Question the "options" won't open for me?

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    Hi guys,
    I just got my BlackBerry Curve 8310 yesterday, and it was working perfect. Then all of a sudden, the OPTIONS won't open up for me. It gets stuck and the screen goes black, and then if I light it up again the whole screen is white. I can get it back to normal by pressing the hang up key, but I still can't get into OPTIONS. Anyone know what's going on and how I can fix this? OPTIONS is the only thing that won't open up for me.. everything else is working fine.
    Help please!!!!
    Thanks.... -cab.

  2. #2
    brooke03's Avatar
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    Re: the "options" won't open for me?

    I would try reloading the OS before anything else.
    Unless you haven't done a battery pull, that is...
    /~*brooke



  3. #3
    DCookSta's Avatar
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    Re: the "options" won't open for me?

    Yeah, I'd try taking the battery out for a few seconds to reboot the phone. When it comes back on try options again.

    ~via BB (wap.pinstack.com)~

  4. #4
    cab5280's Avatar
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    Re: the "options" won't open for me?

    thanks so much!!!!
    taking the battery out worked!!!! =]

  5. #5
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    Re: the "options" won't open for me?

    Glad it worked for ya!
    /~*brooke



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