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i can't figure out a better way to describe this, I'm sorry. I have reset ... BlackBerry Curve forum

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    amascoho12's Avatar
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    Question the hour glass thing keeps spinning

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    i can't figure out a better way to describe this, I'm sorry. I have reset the phone through both the soft reset program and removing the battery, resent service books everything i could think of including removing a couple of programs. I don't know what else to do. It seems to work okay although a bit slow sometimes or some programs need phone to be shut down to open. maybe thats the problem i thought, so i removed them and still the same thing. help! Please and thanks!

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    is it intermittent? or are you saing that the bb won't even boot up ... just continual hourglass?

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    If you still have the warranty I would recommend calling your service provider and have them send you another BB.

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    Have you tried clearing the browser cache or cleared your log files by holding alt and typing lglg. When log pops up hit menu and delete. Also make sure you have cleared old emails and texts from your Curve.

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    its intermittent, the bb keeps functioning but it keeps spinning none the less

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    I don't know if the warranty would be good because I downloaded 3rd party and also upgraded to another OS my provider isn't offering

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    Its still good. I haven't had any problems returning a phone with additional software and another carrier's OS.

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    Sprint wants me to wipe and reinstall. Os and everything aaah!!~via BB (wap.pinstack.com)~

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    Quote Originally Posted by amascoho12 View Post
    Sprint wants me to wipe and reinstall. Os and everything aaah!!~via BB (wap.pinstack.com)~
    Did you try all the things I suggested and still no luck?

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    not as bad as it sounds just make sure you back up contacts first , any info on media card will be unaffected

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    Quote Originally Posted by moderncowboy View Post
    Did you try all the things I suggested and still no luck?
    I tried everything and then called sprint. this is all they can recommend at this point.

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    Thanks to all! i did remove and reinstall, but with 4.5 not 4.3 and its better. I was wondering if the game I downloaded was the cause because that is gone as well and it seems to be the last thing i did. idk...this is all new to me and its hard to tell.

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