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Was unable to update address book using DM4.6 so I upgraded to DM4.7; upgrade Orange ... BlackBerry Curve forum

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    slemmer's Avatar
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    Syncing Outlook 2007 address books terminates unexpectedly

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    Was unable to update address book using DM4.6 so I upgraded to DM4.7; upgrade Orange UK's 8320 o/s from 4.2.2.171 to 4.5; still unable to sync address book - when I try to sync I get a "The Operation Terminated Unexpectedly" result. Is there in inherent problem with Outlook 2007? Never had any issues with Outlook 2003. The O/S of the laptop is XP. There is no wireless sync available from the carrier (Orange UK) so I'm tethered. Happens to other apps as well, e.g. Calendar. What could be the issue my fellow experts? Stephen.

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    OrangeResponse's Avatar
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    Hi there, I work for Orange and might be able to help.
    Please send an email to customer.services@orange.co.uk, including your contact details and I will give you a call to discuss.
    In order that your email is forwarded to me quickly, please add "Jonathan Orange Response" in the subject field and also in the first line of your mail.
    Kind regards,
    Jonathan
    Orange Response

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