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I had exception rules setup on my old 8830. On the 8330, I had added ... BlackBerry Curve forum

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    Sprint 8330 / Profile Exception is not working

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    I had exception rules setup on my old 8830. On the 8330, I had added the names, selected different ringtone, box next to the name of the exception was checked. Why doesn't this work? Any idea? Thanks in advance.

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    Im thinking its cause you are going from v4.2 to v4.5 of the device OS. Also different model.

    But it seems to me that the device switch wiz should have taken care of that...
    it's always greener with the other carrier...

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    I tried doing the BB to BB using desktop manager, didn't work. I tried wiping, got me deleted from BES and re-created, didn't work. Tried on a co-worker's phone, didn't work.

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