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I have set the W button my 8320 to dial my own cell - voicemail. ... BlackBerry Curve forum

  1. #1
    terrapin's Avatar
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    Speed Dial Issue

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    I have set the W button my 8320 to dial my own cell - voicemail. But for some reason, no matter what I do, when I hold the W button, it dials an old voicemail access number - what could I be doing wrong?

  2. #2
    jdellasala's Avatar
    jdellasala no está en línea Device Pro
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    Re: Speed Dial Issue

    I just had this happen to another user (on a BES). They switched providers, and when we activated the new device the old Voice Mail number was restored to the new device!

    Go into the Phone application (Green button), click the Menu button (button to the Left of the trackball) and select Options --> Voice Mail. It shouldn't really be your number. You should call your provider to find out what the correct number is.

    p.s. - If you go into Call Forwarding, you may find the correct number there.
    .
    JerryD

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