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I need to know where I can find service books to download. The problem, anytime ... BlackBerry Curve forum

  1. #1
    bludevil35's Avatar
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    service book missing

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    I need to know where I can find service books to download.
    The problem, anytime I get an large email and I need the email to show me 'more'. An error msg is displayed saying that the service book required to perform the 'more' operation is missing or cannot be found.

    Any ideas where I can find the service books for 8310 curve at&t, os 4.2.
    Thanks much!

  2. #2
    dfa's Avatar
    dfa
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    If you are "only" on a BIS...use destop manager and clear all service books data base. Then resend them.

  3. #3
    bludevil35's Avatar
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    Quote Originally Posted by dfa View Post
    If you are "only" on a BIS...use destop manager and clear all service books data base. Then resend them.
    Further clarification requested...

    should I delete them (service books) from my BB and reinstall them using the desktop manager. And if that's what I should do, how do I do it.

    Thanks in advance!

  4. #4
    cherrichiodo's Avatar
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    bludevil, are you on ATT?
    who is your carrier?

    you can resend service books one of two ways...

    1) use the personal email icon on your bb to log into your carrier account to resend
    2) log on to your carrier website via a PC and resend books

  5. #5
    jekko1's Avatar
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    I find doing the soft reset sends service books to your BB.... left side ALT then right side CAP key then delete.

  6. #6
    bludevil35's Avatar
    bludevil35 no está en línea Stack level 1
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    Thanks y'all for the info
    Everything's running fine now.


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