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I am trying to view my emails which have a 2nd page to some of ... BlackBerry Curve forum

  1. #1
    T3chGirl's Avatar
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    Service Book

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    I am trying to view my emails which have a 2nd page to some of them and everytime I click on more it gives me a error msg... "more request cannot be completed. Service book information not found"

    Can someone PLEASE tell me what I need to do to fix this problem?????????????????

  2. #2
    BRGFATHER's Avatar
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    Re: Service Book

    I suggest a battery pull first then resend your service books.

  3. #3
    T3chGirl's Avatar
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    Re: Service Book

    Quote Originally Posted by BRGFATHER View Post
    I suggest a battery pull first then resend your service books.
    I pull the battery, still the same problem. How do I resend my service books??

  4. #4
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    Re: Service Book

    Quote Originally Posted by T3chGirl View Post
    How do I resend my service books??
    login to your BIS account, click on service books, then send

  5. #5
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    Re: Service Book

    I go to my ATT BB account on the web site. There is an option to resend service books. I am not sure how to do it on the device. I just looked but could not find. I will keep looking.

  6. #6
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    Re: Service Book

    I don't mean to sound stupid but I am new to BB and I really don't know where I log in at. Is on my phone or my computer? I need a step by step guide bcuz Im not sure....

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    BRGFATHER's Avatar
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    Re: Service Book

    This how I would do it......

    I am with ATT....

    Go to

    or goggle your "service provider name-blackberry"

    • sign in with user name, password

    • enter site

    • on the left click on service books

    you will then have an option to resend.

    Thats it.

  8. #8
    BRGFATHER's Avatar
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    Re: Service Book

    found it on the my 8300....

    you can resend on the your device without the need of a computer

    go to "personal email set up icon" on your device

    log in as existing user with your current user name and password

    next screen will show service books...click on link and hit resent.

    done.

  9. #9
    cliffr39's Avatar
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    Re: Service Book

    Quote Originally Posted by T3chGirl View Post
    I don't mean to sound stupid but I am new to BB and I really don't know where I log in at. Is on my phone or my computer? I need a step by step guide bcuz Im not sure....
    fill out your profile more so we can help you. You don't have anything about what device you have or carrier and those things make a difference in how to help

  10. #10
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    AW: Service Book

    ask your carrier network helpline for service books

  11. #11
    T3chGirl's Avatar
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    Re: Service Book

    Quote Originally Posted by cliffr39 View Post
    fill out your profile more so we can help you. You don't have anything about what device you have or carrier and those things make a difference in how to help

    Hey clffr39, I updated my profile and I also resent my service books but I'm still getting the same error msg. Can you help me out please?

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