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Every time I goto backup my phone through DM as soon as it gets to ... BlackBerry Curve forum

  1. #1
    cobrabite's Avatar
    cobrabite no está en línea Stack level 2
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    RMS Database update

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    Every time I goto backup my phone through DM as soon as it gets to RMS it stops altogether. Why would it do that?
    BlackBerry8330/4.5.0.131 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104

  2. #2
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Try this:

    Connect your device.
    Launch Desktop Manager.
    Open Backup and Restore and go to Advanced.
    Let the list of databases load up on the righthand side.
    Scroll down to Browser Data Cache and click once on it.
    Press the Clear button.
    Try the backup again.

  3. #3
    cobrabite's Avatar
    cobrabite no está en línea Stack level 2
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    Did not work.
    BlackBerry8330/4.5.0.131 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104

  4. #4
    RogerG's Avatar
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    What version of DM are you running?

  5. #5
    RogerG's Avatar
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    The RMS database stores information about applications on your device that you have had to register. Have you recently added or removed applications? Might want to try a battery pull then try the backup again.

  6. #6
    cobrabite's Avatar
    cobrabite no está en línea Stack level 2
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    Just an update......I figured out what the problem was. I had the american dictionary and thesaurus app installed and it was preventing my phone to sync with dm. I removed it and now everything works. Thanx everybody.

  7. #7
    RogerG's Avatar
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    Thanks for the update. Glad you got it sorted out.

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