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Hi All- Haven't posted in a while, but i've got a new problem for ya!... ... BlackBerry Curve forum

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    dj flyy's Avatar
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    Question Random Powering Down

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    Hi All-

    Haven't posted in a while, but i've got a new problem for ya!...

    My 8320 will randomly (once to three times a day) power completely down, and NOT restart until it is plugged into a charger. it will randomly go pitch black, and nothing will work, not even a battery pull or the "hard reset" key stroke.

    It's weird.

    Thoughts?

    djflyy
    dj flyy

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    Re: Random Powering Down

    Quote Originally Posted by dj flyy View Post
    Hi All-

    Haven't posted in a while, but i've got a new problem for ya!...

    My 8320 will randomly (once to three times a day) power completely down, and NOT restart until it is plugged into a charger. it will randomly go pitch black, and nothing will work, not even a battery pull or the "hard reset" key stroke.

    It's weird.

    Thoughts?

    djflyy



    P.S. once any power source is in, the notification light turns red and the devices powers right up!
    dj flyy

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    Re: Random Powering Down

    try reinstalling your software on hand held using your desktop manager, other than that i would say its time for a trade in, or try another battery
    TMO:MYTOUCH 3G SLIDE
    ROM:SlideMeRoot5r1
    KERNEL:2.6.29-5F8ED14

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    Re: Random Powering Down

    I have a 8320. My 8300 used to do that all the time. Like 1-3 times like you said. I solved my problem but giving it away and making it someone elses problem. I got me a 8320 and no problems yet. Thank God!

    ~via BB 8320 (wap.pinstack.com)~

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    Re: Random Powering Down

    Quote Originally Posted by Hack173 View Post
    giving it away and making it someone elses problem.

    ~via BB 8320 (wap.pinstack.com)~
    lmao
    TMO:MYTOUCH 3G SLIDE
    ROM:SlideMeRoot5r1
    KERNEL:2.6.29-5F8ED14

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    Re: Random Powering Down

    Quote Originally Posted by Hack173 View Post
    Like 1-3 times like you said. I solved my problem

    ~via BB 8320 (wap.pinstack.com)~
    how did you solve the problem?
    dj flyy

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    Re: Random Powering Down

    Seriously first thing i would try is a new battery... could be a dead cell in it

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    Re: Random Powering Down

    Quote Originally Posted by jd885 View Post
    Seriously first thing i would try is a new battery... could be a dead cell in it
    i'll try that & report back!

    thanks
    dj flyy

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    Quote Originally Posted by dj flyy View Post
    how did you solve the problem?
    I gave it away and made it someone else problem. lol.

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    Re: Random Powering Down

    well, for anyone still checking this-

    i went to T-Mobile corporate, and they told me to call the Customer Service @ Tmo, so i did and talked the lady into sending a new device via express mail (took 23 hours) for free! i told her that i had tried new OS installs, wiped the handheld, new battery etc so we skipped doing all that, and she sent it right along.

    New device is worry free! so i guess, in a way, i made it someone else's problem
    dj flyy

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    Re: Random Powering Down

    This happened to me with my 2nd Pearl.


    I didn't even half to talk the rep I spoke to on the phone into sending the 3rd one for free (I told him what I had done, just like dj did). He mentioned the free shipping option when he asked me which shipping option I wanted. Of course it took 6 days to get the phone but I didn't mind it as long as it kept my bill low.


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    Quote Originally Posted by EricaJ1073 View Post
    This happened to me with my 2nd Pearl.


    I didn't even half to talk the rep I spoke to on the phone into sending the 3rd one for free (I told him what I had done, just like dj did). He mentioned the free shipping option when he asked me which shipping option I wanted. Of course it took 6 days to get the phone but I didn't mind it as long as it kept my bill low.
    My rep on the phone had said she would do the standard shipping (6 day) for free, but I talked her into the 2 day shipping instead, for free, which kept the bill down. Good stuff, great CS

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    Re: Random Powering Down

    Make sure it's not a refurbished phone and that they give you a new one if they do end up having to replace it.

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