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My husband dropped his phone the other day. When he removed the battery, he found ... BlackBerry Curve forum

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    bacila's Avatar
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    Question Question on the BB Curve 8310

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    My husband dropped his phone the other day. When he removed the battery, he found the paper where they detect if your phone has been exposed to water has a red stripe through it. Mine doesn't have this. He didn't drop it in water, just on the floor, no water around. Should we contact at&t about this?

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    Re: Question on the BB Curve 8310

    Is the phone still working?
    If it is I wouldn't tell them that you dropped the phone. It could void your warranty.
    ~Lauren

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    Re: Question on the BB Curve 8310

    How long ago did you purchase the phone?

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    Re: Question on the BB Curve 8310

    we've had the phone for about a month. got it around the 2nd week of January. Yes, the phone is still working but I know that if we have problems with it in the future, that stripe on the paper could cost us full price of the phone to replace it.

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    Re: Question on the BB Curve 8310

    ~via BB (wap.pinstack.com)~
    You know you can always scratch off that little white square abd replace it with a white square scissored from a mailing label. This takes care of any moisture-prone warranty issues.

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    GaryF's Avatar
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    Re: Question on the BB Curve 8310

    Dont panic!

    Red strip is normal. When exposed to water the stripe bleeds and the sticker turns pink.
    BlackBerry® Certified Support Specialist
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    Re: Question on the BB Curve 8310

    ATT white square is different than T-Mobiles.. Ours is white and TURNS red.. ATT has both but usually it has a red stripe that bleeds as said above. Contact ATT BEFORE you send it in to be sure. The invoice price for that kinda device is upwards of 450
    T-Mobile Sales Manager
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    Re: Question on the BB Curve 8310

    Jstodda

    Does'nt the square have some kind of red on it to begin with?
    BlackBerry® Certified Support Specialist
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    Re: Question on the BB Curve 8310

    No.. with T-Mobile the square is completely white.. No red at all..
    T-Mobile Sales Manager
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    Re: Question on the BB Curve 8310

    Oh, we have the at&t phone. the square on mine is white, his is white with a red stripe in the middle.

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    Re: Question on the BB Curve 8310

    ~via BB (wap.pinstack.com)~What you guys got me checking on mine and I don't see any white or red strip. I'am on TMobile. I opened my BB and lifted the battery away and I don't see any strip of paper.

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    Re: Question on the BB Curve 8310

    If you got it from at&t you can return it within 30 days with usually no questions asked.

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    Re: Question on the BB Curve 8310

    This is not unique to BlackBerrys. All mobile phones sold by AT&T have the small white square with a red stripe through it.

    All phones sold buy T-Mobile have solid white squares. I know because I have accts & phones with both companies.

    ~via Red BB 8310 (wap.pinstack.com)~

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    Re: Question on the BB Curve 8310

    where did u lose it and wher did u find it? Maybe some moisture did get to it. hmmmmmm?

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