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I have two problems using my new Blackberry 8300: 1- The PROFILES icon keeps disappearing. ... BlackBerry Curve forum

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    Rob1960's Avatar
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    Profiles Icon disappears; Address Book desappears

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    I have two problems using my new Blackberry 8300:

    1- The PROFILES icon keeps disappearing. Usually when I reboot, it reappears. Today this will not make it reappear. What's causing this, and what's the solution?

    2- I cannot enter or view my Address Book. Clicking the AB icon opens a screen that says "Find:" "Personal" [or Business,] "No Addresses." Entering a name in "Find" opens a screen for entering a "New Address." Yet AB properties says there are 232 contacts. And I can see them in the SIM phone book. What should I do?

    Thanks for any help on this. Robt

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    FairGame's Avatar
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    Re: Profiles Icon disappears; Address Book desappears

    Does a battery pull help at all?

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    Rob1960's Avatar
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    Re: Profiles Icon disappears; Address Book desappears

    sorry to be dense, but what's a Battery Pull?

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    markgallant's Avatar
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    Re: Profiles Icon disappears; Address Book desappears

    For the address book issue you may want to try hitting on your menu button when you are in the Address book and going to the filter option. Make sure that neither their are no boxes checked on this screen.

    For the issue with the disappearing profiles icon...What theme are you using...have you tried a different theme?

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    DocGo's Avatar
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    Re: Profiles Icon disappears; Address Book desappears

    Do you have entries in your address book or are all your entries in your SIM card? You may have to transfer all your entries in SIM card to your address book.
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    Re: Profiles Icon disappears; Address Book desappears

    also, check to make sure the contacts have been copied to your phone and arent just on your SIM.
    on your home screen, hit the menu or application button or watever you call it, and make select show all, then if you see your profiles icon make sure it does not say hide or hidden

  7. #7
    Rob1960's Avatar
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    Re: Profiles Icon disappears; Address Book desappears

    <<<Filter Option: Make sure that neither of the boxes are checked on this screen.>>>

    This solved the problem. I unchecked both the boxes and the address bood works fine now. Thanks for all the replies. Robt

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