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Ok, I have screwed up! I am one of those people I am sure you ... BlackBerry Curve forum

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    trickie636's Avatar
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    Please help me, I am Curve Dumb!

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    Ok, I have screwed up! I am one of those people I am sure you all hate, just received the curve 8300, took me about 4 months to get it set up completely the way I wanted it, and never backed up....never even installed the computer program it came with! Well, of course when I first got it, everything was perfect, with the BB Messenger and all! Besides the calendar patch I had to do, it worked perfectly!! Well, somehow I deleted the BB Messenger, well of course, you all know what is coming next, that is right, I wiped the handheld, typed in blackberry and BOOM, everything was screwed up!

    Like I said, I am COMPLETELY DUMB when it comes to stuff like this! I now have a curve 8300 without the BB Messenger and settings back to the orginal way it was!

    What can I do? I can deal with the settings because I can take the time to redo them, but I want my messenger back, as this way the only way I talked to hubby!

    What can I do???

  2. #2
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    Re: Please help me, I am Curve Dumb!

    Your solution is simple. Reinstall the OS and select what stock programs you want loaded back onto the device (You'll have to install all other 3rd party apps manually if they're not backed up). Search the OS and/or Curve forum sections for the latest OS. And ALWAYS back up your device from now on to avoid the headache you are going through.


    LOL You are not Curve dumb. Not backing up a BB is a common mistake BlackBerry newbies make. I'm guilty of it myself on several occasions but a few were thanks to Desktop Manager not saving the backup I worked so hard to get (I'm on BB # 11 right now). I understand the frustration.
    Last edited by EricaJ1073; 02-02-2008 at 09:40 PM.


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    Re: Please help me, I am Curve Dumb!

    Ok, so another stupid question...I still need to reinstall the O/S even though everything is fine and I just want the Messenger back?

    Also which O/S do I choose?

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    Re: Please help me, I am Curve Dumb!

    Do you have the OS on your computer? If you do, just check the box next to BlackBerry Messenger. If not, time to reinstall it.

    You will want the latest Curve OS if you don't have one installed already.


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    Re: Please help me, I am Curve Dumb!

    Ummmm, the O/S, is that the disc and cord that came in the box? If so, no, I do not have it installed. In fact I don't have anything installed on my computer that has anything to do with my phone.

    So, where should I begin?

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    Re: Please help me, I am Curve Dumb!

    OK!!! I have done all this and keep getting this error message. What am I doing wrong?

    Unsupported Device



    Sorry, your device does not meet the system requirements that are needed to support BlackBerry Messenger.

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    Re: Please help me, I am Curve Dumb!

    you could have just got bb msger with out reinstalling os from here http://www.blackberry.com/devicesoft...ry.do?code=bbm

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    Re: Please help me, I am Curve Dumb!

    Ballr, I am trying that and am still getting the same message. :cry:

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    Re: Please help me, I am Curve Dumb!

    wha have you removed from your curve? did you reinstall the os?

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    Re: Please help me, I am Curve Dumb!

    Basically in a short version I did this...

    Accidentally removed my Messenger Application

    Wiped Handheld

    Turned it back on

    Redid a few settings to the way I had them

    And decided to load the CD thing that came with the phone on my puter.

    Now, reminding you I don't even know how to get the OS! I am just now learning about these things. I set my emails and stuff back up since I wiped my handheld, but am just wanting to get the BB Mess back.

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    Re: Please help me, I am Curve Dumb!

    since you installed the blackberry desktop[ manager on your pc try to go to that link that ballr gave and try to install the bbmessenger app. Should work thts what i did when i reinstalled the os on my bb http://www.blackberry.com/devicesoft...ry.do?code=bbm
    Fishing isnt a matter of life and
    death its much more important

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    Re: Please help me, I am Curve Dumb!

    OK! Gosh this is so irritating. It is addicting to because I don't want to stop until I get it figured out! UGH!

    Anyway, I tried it the way you just mentioned and still the same way!

    So, I am trying what I read in another post, uninstalling the 4.2 version and installing the 4.0 version of the desktop software.

    If this doesn't work, I honestly don't know what else to try!

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    Re: Please help me, I am Curve Dumb!

    OK, done this, and it kept telling the USB wouldn't charge! Who knows! I am so confused and outdone!

    So, I uninstalled the 4.0 and reinstalled the 4.2.

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    Re: Please help me, I am Curve Dumb!

    the bb needs to plugged into the usb cable for it to install the meesenger when you download it. Also the desktop manager has to say it is connected otherwise it wont install. so have the desktop manager running then click on the link then download
    Fishing isnt a matter of life and
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    Re: Please help me, I am Curve Dumb!

    Quote Originally Posted by trickie636 View Post
    Basically in a short version I did this...

    Accidentally removed my Messenger Application

    Wiped Handheld

    Turned it back on

    Redid a few settings to the way I had them

    And decided to load the CD thing that came with the phone on my puter.

    Now, reminding you I don't even know how to get the OS! I am just now learning about these things. I set my emails and stuff back up since I wiped my handheld, but am just wanting to get the BB Mess back.
    when you reinstalled the os did you delete the vendor file? if you did not then the os was installed to your pc and not to the device.

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