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Originally Posted by Ridicule Well, that bit about your warranty being void if the device ... BlackBerry Curve forum

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    Kyo0tdemon's Avatar
    Kyo0tdemon no está en línea Stack level 5
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    Quote Originally Posted by Ridicule View Post
    Well, that bit about your warranty being void if the device is scratched is complete BS!! Has a year gone by since the original purchase? You need to escalate this within the carrier's customer support area - you're entitled to a warranty replacement.
    I TOTALLY AGREE! It does NOT matter if your phone is scratched up or not. You should definitely go back and see the manager, or someone in upper management. What is defective is what is on the inside of your phone and that is something that is warranted!

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    rammerjammer's Avatar
    rammerjammer no está en línea Stack level 3
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    ~via BB (wap.pinstack.com)~If you are on ATT just call customer service. I have never been to a store for service. They will send a refurbed device and a sim card. I have done this.

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