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Just got my 8320.... woooohoooo! But I noticed that there is a pixel out on ... BlackBerry Curve forum

  1. #1
    vidkid's Avatar
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    Pixel out on my screen....

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    Just got my 8320.... woooohoooo! But I noticed that there is a pixel out on the lcd screen. Should I send it back, or is this normal?
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  2. #2
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    Re: Pixel out on my screen....

    if you just got it new then I would bring it back, it is not normal but it happens with all LCD displays

  3. #3
    vidkid's Avatar
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    Re: Pixel out on my screen....

    Sending it back..... but I'll be without my curve for a week! :cry:
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    Re: Pixel out on my screen....

    ya I know, heart breaking. But it would be better than a broken BB.

    A funny characteristic about LCD screens though is that one gone bad can cause others near it to start going bad, generally in a straight line. I had one pixel go bad on my PC monitor and after a while the ones next to it started going out until it had worked its way across the screen. Eventually taking a couple rows out. Very annoying after a while.

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    Re: Pixel out on my screen....

    Send it back , but if you just get it , ask for a replacement BB . should be possible

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    Re: Pixel out on my screen....

    Depending on the carrier you have, they should replace the BB with a new one as long as it is within 30 days. I am on VZW and if there is any problem with a new phone within the first 30 days they are supposed to give you a new one not refurbed. You can try calling them also, many carriers will send one out and then you send yours back after doing the ESN swap.
    Last edited by doughdaddy; 12-18-2007 at 07:45 AM.

  7. #7
    vidkid's Avatar
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    Re: Pixel out on my screen....

    The only thing that makes me all bittered up is that I had to pay $8 to ship it back (letstalk.com). I thought I could use the phone until they sent my replacement. The distrubution center is only 15 miles from where I live. I think they should tweek their return policy. Oh well, at least I can check my voice mail for missed calls.
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  8. #8
    doughdaddy's Avatar
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    Re: Pixel out on my screen....

    Who is your carrier? Verizon sends you the new one first with a return slip for the old one. At least they did that for me before. Also, why couldn't you take it back to a store location for replacement?

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