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hi guys, i'm trying to install opera mini in my bb 8310, the installation is ... BlackBerry Curve forum

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    maiia's Avatar
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    Question opera mini :( help!!

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    hi guys,

    i'm trying to install opera mini in my bb 8310, the installation is successful but when i try to open the program this message comes up...

    "the application operette $2DHIFI has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy"

    1) I don't get what that message is trying to tell me (sorry, i'm fairly new with my bb)
    2) how can i access opera mini on my bb

    any help would be appreciated!

    THANK-YOU! in advance!

    maiia`

  2. #2
    RayZ's Avatar
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    Is this a company issued blackberry? Or did you buy it second hand from someone...(ie. eBay)? What the message is telling you is that the firewall on the phone has prevented you from using Opera. An IT policy has been applied by the company to prevent such actions.

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    Quote Originally Posted by RayZ View Post
    Is this a company issued blackberry? Or did you buy it second hand from someone...(ie. eBay)? What the message is telling you is that the firewall on the phone has prevented you from using Opera. An IT policy has been applied by the company to prevent such actions.
    i bought the phone from my provider (rogers).
    its a brand new phone, not second hand ...

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    Ok, try this: options>security options>firewall>see if it is disabled.

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    Quote Originally Posted by RayZ View Post
    Ok, try this: options>security options>firewall>see if it is disabled.
    it's enabled.

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    See if it will allow you to disable it and make sure everything is unchecked. To disable it...Click the trackball when enabled is highlighted> choose disable

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    Quote Originally Posted by RayZ View Post
    See if it will allow you to disable it and make sure everything is unchecked. To disable it...Click the trackball when enabled is highlighted> choose disable
    nope, it won't let me disable it.

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    Ok, if it is a new phone from the carrier and it is your personal phone, you need to take it back. Its not a new phone because apparently someone has applied an IT policy to the phone before you received it. It sounds like it is a used model that they gave you.

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    Quote Originally Posted by RayZ View Post
    Ok, if it is a new phone from the carrier and it is your personal phone, you need to take it back. Its not a new phone because apparently someone has applied an IT policy to the phone before you received it. It sounds like it is a used model that they gave you.
    grrrr!!! ...
    this is making me real mad.
    but thanks for your help!

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    Ok, no problem. sorry

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