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It's weird but yesterday one of my email accounts stopped working with my phone and ... BlackBerry Curve forum

  1. #1
    jaymzb0nd's Avatar
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    One of my email accounts doesn't get to my phone anymore

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    It's weird but yesterday one of my email accounts stopped working with my phone and I wouldn't receive the emails to my phone. It's a gmail account. I deleted the account and set it back up but it still isn't working. any ideas? thanks

  2. #2
    kentrg's Avatar
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    Re: One of my email accounts doesn't get to my phone anymore

    try resend service books

    edit: people mention yesterday was BB outage, perhaps thats the cause
    Last edited by kentrg; 02-09-2008 at 05:46 PM.

  3. #3
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    Re: One of my email accounts doesn't get to my phone anymore

    Delete your service books for that account from BB:
    Options>Advanced options>service books> here look for the 2 books for that account and hit Menu>Delete.

    Then do a battery pull.
    Now log on to your BIS account, delete the gmail account, then resend your service books.

    Power down device and then power it back up and see if the account comes back.

    ~via Lavaberry (wap.pinstack.com)~

  4. #4
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    Re: One of my email accounts doesn't get to my phone anymore

    thanks guys. when you say delete my gmail account from the BIS account and resend, what do you mean by resend? re-set up the account?

    with my problem, the folder was still on the phone but i wouldn't receive the email for the gmail account although i would for my other... i'm doing the battery pull now

  5. #5
    kentrg's Avatar
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    Re: One of my email accounts doesn't get to my phone anymore

    click Setup Internet Email icon. Under setting youll see "Service Books" click that

    Or you can resend from your carriers Email management site

  6. #6
    jaymzb0nd's Avatar
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    Re: One of my email accounts doesn't get to my phone anymore

    thank you very much. i just did that and received the message saying i should start receiving emails in 20

    edit: just tried it out and it works again. thanks!
    Last edited by jaymzb0nd; 02-09-2008 at 05:59 PM.

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