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If you resend service books from BIS, do you get the verification email on your ... BlackBerry Curve forum

  1. #16
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    If you resend service books from BIS, do you get the verification email on your device?

  2. #17
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    Do you see the email account listed in your Service Books on the device?

    Options>Advanced Options>Service Book

  3. #18
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    yes, and yes ^^^^

  4. #19
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    And i just got the message again. It tells me to update the password in my BIS. The same message i always get.

  5. #20
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    Quote Originally Posted by Charlie Hustle View Post
    And i just got the message again. It tells me to update the password in my BIS. The same message i always get.
    Weird. So you go into the BIS and re-enter the password, send service books, but then when there's a push, you get the message to update your password?

    Have you tried deleting the service books on the device and resending?

  6. #21
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    yup, i have done that. also i can just delete the account in the BIS website and that will automatically delete the service books in my device.

  7. #22
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    Yeah. Well it sounds like a call to your IT dept is in order then. Sorry Charlie!

  8. #23
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    have no choice, huh?

  9. #24
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    Quote Originally Posted by Charlie Hustle View Post
    have no choice, huh?
    Yeah, I'm out of ideas. There's gotta be one step we're missing here and perhaps they can shed some light on it.

  10. #25
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    I had to call cs I wasn't getting emails as well I deleted the current email and re install it and within minutes it was working

    ~via BB (wap.pinstack.com)~

  11. #26
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    Quote Originally Posted by NewYorkChic View Post
    I had to call cs I wasn't getting emails as well I deleted the current email and re install it and within minutes it was working

    ~via BB (wap.pinstack.com)~
    Yep, we hadn't tried that yet. Thank you New York Chic!

  12. #27
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    ill give CS a call today then. Thx ny chic. BTW NY chic, you look like an ex girlfriend of mine..

  13. #28
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    Charlie is that a good thing or bad thing lol

  14. #29
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    Well, no not a bad thing. Not really. She was a cutie, and i really have nothing bad to say about her. We were just at two different points in our lives when we were dating. She just wanted a "boyfriend", i wanted to settle down and build for the future. This was years ago, but she do look like her.

    I hope its not her because im married now with a son and thats my lil man in my avatar. She might start puttin my business out there.

    As a matter of fact i need to call cs about my email issue..

  15. #30
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    well i just called CS they told me i have to contact my jobs IT dept. Its on their end. Also he has had many of these problems.

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