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My symbols are stuck or locked on with my 8310. When I try to type ... BlackBerry Curve forum

  1. #1
    westcroft2's Avatar
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    my symbols are stuck

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    My symbols are stuck or locked on with my 8310. When I try to type the symbols are typed instead of letters. This has happened before and I returned for a new phone Any help Please

  2. #2
    thatzmister2's Avatar
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    Re: my symbols are stuck

    Hard reset (Battery pull while the device is on). Does it clear it?

  3. #3
    cfrench's Avatar
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    Re: my symbols are stuck

    If not, I had to wipe my phone just to get rid of them!

    ~via BB (wap.pinstack.com)~

  4. #4
    westcroft2's Avatar
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    Re: my symbols are stuck

    I just pulled the battery after closing down the phone which did not work. Then I did a hard reset by pulling the battery while the phone was on and I'm still getting only symbols when I type. What would be involved when you say wipe clean? Thanks

  5. #5
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    Re: my symbols are stuck

    See the Official Latest OS threads updated regularly for All Devices.
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  6. #6
    westcroft2's Avatar
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    Re: my symbols are stuck

    I finally had to wipe the blackberry and then using the desktop manager I used restore with a good backup, and my problem was corrected

    Thank You everyone for your help

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