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Ok, so i have a problem with my MMS. I'll give as much info as ... BlackBerry Curve forum

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    cjcarbone's Avatar
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    MMS issues, please help!!!

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    Ok, so i have a problem with my MMS. I'll give as much info as possible, that i can think of right now. My MMS is not working. When i try to send a picture, it instantly gives me a RED X.

    8310 Handset, 3weeks old
    ATT service
    Unlimited BB Connect BIS
    Unlimited SMS and MMS
    SMS works perfectly
    Internet browsing works perfectly
    BBMessenger works perfect
    All Phone functions work perfect
    I have re-registered Host Routing Tables
    Resent Service Books
    Removed Battery while BB was on, left it out for 5+minutes
    I have tried to send 4 different pics, just to test
    1st- 90kb
    2nd- 75kb
    3rd- 16kb
    4th- 15kb
    Picture settings are:
    Quality-normal
    Size-640x480


    I hope that is enough info so that someone has a few ideas. I have used MMS previously, but i havent tried to send one for 2-3 days, so i donot know EXACTLY when i started having this issue. Thank You in advance for your help!!!!!
    Last edited by cjcarbone; 02-06-2008 at 01:41 AM.

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    diamondschwin's Avatar
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    Re: MMS issues, please help!!!

    it seems for some reason it seems like ATT messes up the MMS with Bberry accounts ALOT... its happened to me, and its always because something was not checked off in their system.... BUT another fix... that works, and has worked for me, is MMS yourself.. remember nothing over 300 KB, but yeah pic message yourself, see if it works then, and then call ATT if its still messed up

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    reddog187's Avatar
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    Re: MMS issues, please help!!!

    Try sending one to yourself. Then see if that helps.

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    cjcarbone's Avatar
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    Re: MMS issues, please help!!!

    just sent one, instant red X. 10kb picture i just took. Anyother ideas? or just call ATT in the AM?

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    Re: MMS issues, please help!!!

    yeah...maybe they messed up on their end.

    Check your service books...see if there is an MMS service book in there.

  6. #6
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    I'd call ATT. Same happened to me, something became "unchecked" somehow. Who knows, but now everything is straight.

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    cjcarbone's Avatar
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    Re: MMS issues, please help!!!

    i have service books called MMS Transport and MMS Client
    is there any others i should have? Thanks for your help guys!!!
    Just figure to get some trouble shooting out of the way before i call ATT, Much appreciated!!!

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    The girl I work with has the 8120, then today a girl came in with an 8120, both phonea are havin your same issue. I'm going to try to reinstall the os or swap it out. Could be somethin in 4.3. Let me know if you find another fix.

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    cjcarbone's Avatar
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    Re: MMS issues, please help!!!

    i am on 4.2, 8310 Curve. Although yes, i will let you know when i figure this out.

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    Re: MMS issues, please help!!!

    Quote Originally Posted by cjcarbone View Post
    i have service books called MMS Transport and MMS Client
    is there any others i should have? Thanks for your help guys!!!
    Just figure to get some trouble shooting out of the way before i call ATT, Much appreciated!!!
    Sorry I have TMO so mine will be different. It sounds like everything is in order though.

    I dunno.

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    cjcarbone's Avatar
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    Re: MMS issues, please help!!!

    Well, i appreciate all your help, everyone. I actually dont mind calling /att, they are always helpful, i just noticed it after they were closed, and i didnt feel like sitting on the phone with after hours support. Thanks again!!!

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