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Hi All, My boss just got a new Curve yesterday. This morning he hands it ... BlackBerry Curve forum

  1. #1
    I'mTheDude's Avatar
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    Missing Mail Icon

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    Hi All,

    My boss just got a new Curve yesterday. This morning he hands it to me and says he lost his e-mail icon on the home screen. I tried removing the battery for 5 minutes, I saw on another thread to go to Options - Advanced Options - HRT - Register again.

    I don't see that under the HRT anywhere and I'm spinning my wheels. Any info would be greatly appreciated.

    Thanks!

    The Dude...

  2. #2
    cwax's Avatar
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    Re: Missing Mail Icon

    Goto the home screen click the menu key and hit show all

  3. #3
    I'mTheDude's Avatar
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    Re: Missing Mail Icon

    Thanks for the reply. I am currently showing all and still no mail icon.

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    cwax's Avatar
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    Re: Missing Mail Icon

    resend the service books to the device

  5. #5
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    Re: Missing Mail Icon

    Forgive my idiocy, but how do I do that?

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    Re: Missing Mail Icon

    You will do so from the BIS site. Typically it's something like (for Sprint): sprint.blackberry.com

    Login with the username and password created and then there will be an option to send the service books. This is under the assumption that they're using the BlackBerry Internet Service (used primarily for pop3/imap accounts and some exchange servers NOT setup on the BlackBerry Enterprise Server).

  7. #7
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    Re: Missing Mail Icon

    I resent the service books from our server, but the mail icon is still a no-show.
    -------
    It's actually connected to our exchange server, so I did from BES.
    Last edited by I'mTheDude; 11-01-2007 at 01:45 PM. Reason: Automerged.

  8. #8
    cwax's Avatar
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    Re: Missing Mail Icon

    Try deleting then undeleting the Desktop[CMIME] service book

  9. #9
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    Re: Missing Mail Icon

    HRT = Host Routing Table

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