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hi, i hope someone can help me. don't know too much about the blackberry curve. ... BlackBerry Curve forum

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    elibby06's Avatar
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    Question Missing contacts' info

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    hi, i hope someone can help me. don't know too much about the blackberry curve. my problem is, i once had my contacts' names and number and now i can't find them. did i lose them or are they still in the phone system?

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    cherrichiodo's Avatar
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    what happens when you scroll to the address book and open it? all your contacts are gone?

    do you have a recent backup?

  3. #3
    elibby06's Avatar
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    When you open address book all contacts are gone. It is now given the option of re-entering my contacts' info

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    Did you sync or filter your address book?

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    elibby06's Avatar
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    not to my knowledge. is there a way to tell if you have synced/filtered your address book?

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    yes. go into your address book and hit the menu button and then go to filters. is anything checked? if so then uncheck it. this might be what the problem is. if not post again and we will be glad to help
    Sorrow is tranquility remembered in emotion.

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    elibby06's Avatar
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    hello, it is not giving me an option to go to filter. what should i do?

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    Question I am still stuck with missing contacts' info

    Can anyone tell me how to restore my contacts' info?

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    reddog187's Avatar
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    Quote Originally Posted by elibby06 View Post
    Can anyone tell me how to restore my contacts' info?
    Would love you help, but we more information. What were you doing prior to this happening? You also can't find the filter option? If you give us more details maybe we can help more.

  10. #10
    finder216's Avatar
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    Go to Address Book>options>filters

    Make sure none of the catagories are checked (I have personal, business, general). If any are checked UNCHECK them (no check marks at all).

    That should take care of your issue - Good luck!
    Greetings from the Land of OZ!

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