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We are a Lotus Notes shop and are using BES 4.1.3 sp3. On several types ... BlackBerry Curve forum

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    daynaz's Avatar
    daynaz no está en línea Stack level 1
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    Question Missing Calendar Entries

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    We are a Lotus Notes shop and are using BES 4.1.3 sp3. On several types of devices we are experiencing missing calendar entries on the handset devices. The calendar entries are in Lotus Notes. Some are reoccuring meetings others are single entry meetings. Has anyone seen this issue?

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    dolphinrich's Avatar
    dolphinrich no está en línea Stack level 3
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    Re: Missing Calendar Entries

    I have seen this issue many times, with no true understanding of what is causing it.

    Quick fix for us, is the following:
    Goto > Calendar > Options
    Change Wireless Synchronization from Yes to No.
    Click and save
    Go back into Options.
    Change Wireless Synchronizatoin from No back to Yes.
    Click and Save.

    Blackberry will sync with Lotus Notes, and should repopulate the missing entries.

    This resolves it for us the majority of the time.

    IF anybody else has a clear explanation as to what is causing this in the first place, please let us know.

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