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My BB locked up when I got a call and it memory leaked my call ... BlackBerry Curve forum

  1. #1
    DaveWBuf's Avatar
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    Missed call wont go away

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    My BB locked up when I got a call and it memory leaked my call log and messages. But now the call log keeps saying I have a missed call no matter how many times I check it. Any help on how to get rid of it.

  2. #2
    cherrichiodo's Avatar
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    have you tried a soft reset/battery pull to reset the bb?
    take out battery while bb is still on, leave out for 30 seconds then replace.

    i have only had this happen once where a battery pull did not remedy the issue. to get it to go away, i had to do a security wipe from the handheld and a restore.

  3. #3
    reddog187's Avatar
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    It all depends if you cleared your Call Logs yet. If you have you might be out of luck.

    Check this link. http://blackberryforums.pinstack.com...ad.php?t=42861

    #10 should be the one. Give that a whirl if it doesn't help then you can just try to restore from a previous backup.

  4. #4
    Medic's Avatar
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    if neither of those work he could always go into desktop manager and go to backup/restore and then advanced and manually clear the call log database from the device side. i have had that problem before and this method always fixed it.
    Sorrow is tranquility remembered in emotion.

  5. #5
    DaveWBuf's Avatar
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    So the battery pull didn't work, the deleted call log database didn't work and I just got the phone 2 weeks ago so I'd hadn't backed up it up yet...

    Any other suggestions???

  6. #6
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    I had this same exact problem 3-4 weeks into my new curve. I tried a few suggesitons and nothing seemed to work.

    A complete swipe worked and finally erased it.

  7. #7
    DaveWBuf's Avatar
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    How do you do a complete swipe? Does it erase your contacts too? Sorry for all the noob questions...

  8. #8
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    Yeah a complete wipe will erase contacts too.

    Did you ever backup your data? Was it before the Missed call?

    IF you have a backup of your device before the missed call, all you need to do is restore back to that point. Then it should be gone.

    EDIT: Sorry didn't read your other post...

    Go to Lavagirl's Blog
    It should have the instructions for jl_cmder and how to wipe your BB.
    Last edited by reddog187; 06-11-2008 at 07:43 PM.

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