Results 1 to 11 of 11

Hey Stackers!! I have a problem. My BB thinks I have one missed call. I ... BlackBerry Curve forum

  1. #1
    danni04's Avatar
    danni04 no está en línea Stack level 2
    Join Date
    Aug 2007
    Posts
    34

    Missed Call Icon won't delete. Please Help!

    Advertisement



    Hey Stackers!! I have a problem. My BB thinks I have one missed call. I cleared the phone logs and tried a battery pull and the icon still won't go away. I even called my BB to create another missed call, but after I clear that one..the BB still thinks there is 1 missed call. Does anyone have any ideas on how to make it go away? I've searched for previous threads and the only solution I found was to wipe the handheld, but I would hate to have to do that just to get rid of a missed call icon.

  2. #2
    jonnyxedge's Avatar
    jonnyxedge no está en línea Stack Professional
    Join Date
    Nov 2006
    PIN/ID
    28A4ED28
    Posts
    3,945

    Re: Missed Call Icon won't delete. Please Help!

    I was going to suggest a battery pull but I've seen you've done that. Ummmm. You've done everytrhing I would have maybe someone else may have an easier answer but if worse comes to worse you may have to reload the software on your device. ~via BB (wap.pinstack.com)~

  3. #3
    danni04's Avatar
    danni04 no está en línea Stack level 2
    Join Date
    Aug 2007
    Posts
    34

    Re: Missed Call Icon won't delete. Please Help!

    I backed up my device before I upgraded to the new OS. Do you think restoring the old data might fix this problem?

  4. #4
    toddone's Avatar
    toddone no está en línea Stack level 3
    Join Date
    Jun 2006
    PIN/ID
    30493926
    Posts
    364

    Re: Missed Call Icon won't delete. Please Help!

    what i would do is resend your service books and do a battery pull after that. if that doesnt work then i would dial the updated service thing.. i.e becaue i am on verizon i dial *228 and it up dates all the area signals.

    good luck.
    " Real talk comes from the heart not from the mouth "

    _Todd_

  5. #5
    Rcbjr's Avatar
    Rcbjr no está en línea Stack Pro
    Join Date
    May 2006
    PIN/ID
    PM - Ask
    Posts
    14,848

    Re: Missed Call Icon won't delete. Please Help!

    Try This,

    1. Open message App
    2. Open Menu
    3. Select Search
    4. scroll to Show
    5. Open menu
    6. Select Change Option
    7. Select Unopened
    8. Service should be All Services
    9. Folder should be All Folders
    10. Type should be All
    11. Open Menu
    12. Select Search
    13. Mark anything that shows up as Opened.


    Hope this helps
    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
    Links to Usefull KB Articles

  6. #6
    danni04's Avatar
    danni04 no está en línea Stack level 2
    Join Date
    Aug 2007
    Posts
    34

    Re: Missed Call Icon won't delete. Please Help!

    I tried all your guys suggestion, but it didn't solve the problem. Thanks for your help though!!! It looks like the only thing left to try is the "Wipe Handheld" from the Security Options or to reload the OS.

    Question: How do you reload the OS if you've already upgraded to the latest OS? Thanks again for everyone's help!!

  7. #7
    cherrichiodo's Avatar
    cherrichiodo no está en línea PINStacked!
    Join Date
    Aug 2006
    PIN/ID
    ATA
    Posts
    17,164

    Re: Missed Call Icon won't delete. Please Help!

    danni -- i had this happen with my pearl, long long time ago. yes, it is very annoying and nothing i did would make it go away...

    so. you can do one of two things
    1) wipe bb with jl_cmder and reload OS (you will lose EVERYTHING, so be sure to back up first)

    2) downgrade, then upgrade again... (this is what i did)
    to downgrade, you must first UNinstall the OS from your PC in add/remove programs, REinstall the older OS, load it with app loader. then UNinstall the older OS, REinstall the newer and RE-upgrade ...

    sorry, not being able to get rid of it with a battery pull sucks if it makes you feel any better, this hasn't happened to me since ... with the pearls or curves. very rare to not be able to get rid of it with a battery pull...

  8. #8
    toadie's Avatar
    toadie no está en línea Stack level 1
    Join Date
    May 2006
    Posts
    2

    Re: Missed Call Icon won't delete. Please Help!

    i had a similar problem a few days back, turned out to be a new blackberry messenger message. i never use bb messenger and had the app icon hidden.

  9. #9
    danni04's Avatar
    danni04 no está en línea Stack level 2
    Join Date
    Aug 2007
    Posts
    34

    Re: Missed Call Icon won't delete. Please Help!

    Cherri - Thanks for the suggestion. I'll probably do what you did and try the downgrade and upgrade to the new OS again. Even though its gonna be time consuming, seems safer than performing a complete wipe of the BB.

  10. #10
    shelfman's Avatar
    shelfman no está en línea Stack level 1
    Join Date
    Aug 2007
    Posts
    11

    Re: Missed Call Icon won't delete. Please Help!

    Try this: from the messages screen (the inbox that has all emails and missed calls and SMS), move cursor bar to todays date, press the menu key, and select "mark prior opened".

  11. #11
    danni04's Avatar
    danni04 no está en línea Stack level 2
    Join Date
    Aug 2007
    Posts
    34

    Re: Missed Call Icon won't delete. Please Help!

    Woohoo!! After 3 hours of downgrading and upgrading the OS, I finally got rid of that annoying missed call icon! The things we have to go through to enjoy our bb's...

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •