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hey when i connect my phone (BB 8520) to the computer, it detects the phone ... BlackBerry Curve forum

  1. #1
    darshic's Avatar
    darshic no está en línea Stack level 1
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    Media card is disabled if mass storage mode is on

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    hey
    when i connect my phone (BB 8520) to the computer, it detects the phone when mass storage mode is on, I can view all the files on the media card on the computer. but i cannot sync any music or copy any pictures on the media card. On the phone the message is as follows
    "Media card not supported in mass storage mode"
    The memory settings are
    media card support: On
    encryption mode None
    Mass Storage Mode Support: On
    Auto Enable Mass Storage Mode when Connected: Yes

    Please help to resolve this issue
    Thanks
    Darshi

  2. #2
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
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    Your Berry will not have access to the card with Mass Storage enabled while you are conencted to your PC. However, if you can view your files from your PC but cannot copy files (with the PC) take a look at this thread and see if it helps.
    BlackBerry® Certified Support Specialist
    The Shark Tank

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