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I have a new BB 8330 from Telus and noted that I did not have ... BlackBerry Curve forum

  1. #1
    Nickster248's Avatar
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    Question Made a Big Mistake !!!

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    I have a new BB 8330 from Telus and noted that I did not have Media Manager on my BB Desktop Manager v4.3, so I thought I would go back to v4.22.

    Big Mistake!!

    I uninstalled 4.3 and then installed 4.22 SP2, but Desktop Manager could not detect my new BB 8330 via USB, and nothing I did would make it connect. It just couldn't see my BB. So, with that option supposedly gone, I re-installed v4.3 from my CD, and that is when I started getting this strange error message whenever I tried to configure my sync options:

    "Cannot find system in table file"

    Has anyone ever encountered this error message? At this moment, I have no options left in terms of syncing my BB...4.22 nor 4.3 work anymore, and I am not sure what I did to cause this. Well, I really did not do anything to cause this. I googled the error message and sure enough there were others who ran into this very problem, but as far as I know, those people were never able to figure out a resolve to the problem. Even RIM did not know what the error message meant.

    Anyone ever heard of it, or more importantly, know what to do about it?
    PIN: 3022EE7A


    ~~~Nick Andriash~~
    Courtenay, B.C. Canada

  2. #2
    Jbee's Avatar
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    What is your computer OS...Vista or Windows XP?

    Have you checked for provider updates?

    http://blackberryforums.pinstack.com...light=provider
    Last edited by Jbee; 05-13-2008 at 03:17 AM.

  3. #3
    cherrichiodo's Avatar
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    found this:

    Doc ID : KB15278
    Last Modified : 2008-04-23
    Document Type : Support

    Environment

    • BlackBerry® Desktop Manager 4.3
    • Microsoft® Outlook®
    Problem


    When following these steps to set up Synchronization using BlackBerry Desktop Manager:
    1. Select Synchronize > Configure Synch.
    2. Select the application you want to synchronize and click Setup.
    3. Select Microsoft Outlook as the application and click Next.
    4. Select Two way sync and click Next.
    5. Select Default Outlook Profile and click Next.
    6. Click on the Finish button.
    Clicking on the Finish button in step 6 resulted in the following error:
    Cannot find table in system file

    Cause

    The error occurred after upgrading from BlackBerry Desktop Manager 4.2.2 to version 4.3. The upgrade failed to remove the Connectors folder in C:\Program Files\Research In Motion\BlackBerry\Connectors. As a result, the old Microsoft Outlook desktop applications are registered with BlackBerry Desktop Manager 4.3.

    Resolution



    If the Connectors folder is still present in C\Program Files\Research In Motion\BlackBerry\Connectors\MS Outlook Connector, follow these steps:
    1. Unregister the old Microsoft Outlook connector ilxolkCompanion.fil.
      1. Open the command prompt.
      2. Navigate to C:\Program Files\Research In Motion\BlackBerry\Connectors\MS Outlook Connector.
      3. Type in the command regsvr32 -u ilxolkCompanion.fil.
      4. In Desktop Manager, Microsoft Outlook will no longer be listed as an available desktop application.
    2. Register the most current Microsoft Outlook connector.
      1. Navigate to C:\Program Files\Research In Motion\BlackBerry\IS71 Connectors\MS Outlook Connector.
      2. Type in the command regsvr32 msoutlookconnector.fil.
      3. In Desktop Manager, Microsoft Outlook will now be registered as an available desktop application.
    Once these steps have been completed, configure synchronization again.

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    i have 4.3 and i didnt do anything like that but when i tryed to up load an app. it just doesnt read that i have it connected........?
    AKA: EP3

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    well, i cut/pasted that in the search function on RIM's tech site and that is what it came up with.

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    :cry:
    AKA: EP3

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    Quote Originally Posted by Changris View Post
    :cry:

    try this then

    http://blackberryforums.pinstack.com...ad.php?t=72416

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    ok will do. thanx
    AKA: EP3

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    Just so you know, you can drag and drop files onto your bb media card if you have enabled the mass storage option. I had problems with Roxio myself and have found this way to be much easier...

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    Sort of not sure where you are with this.But if you're still having a connection probem try this, with DM open and your BB connected open the PC's device manager and uninstall the BB's driver then unplug it then plug it back in and the drivers auto install and see what happens.

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    i got mine to work from cherris post
    AKA: EP3

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    Alrighty

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    oo ur safe
    [SIGPIC][/SIGPIC]
    Tmobile
    BOLD

  14. #14
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    Thumbs up

    Quote Originally Posted by cherrichiodo View Post
    found this:

    Doc ID : KB15278
    Last Modified : 2008-04-23
    Document Type : Support

    Environment

    • BlackBerry® Desktop Manager 4.3
    • Microsoft® Outlook®
    Problem

    Clicking on the Finish button in step 6 resulted in the following error:

    Cannot find table in system file

    Cause

    The error occurred after upgrading from BlackBerry Desktop Manager 4.2.2 to version 4.3. The upgrade failed to remove the Connectors folder in C:\Program Files\Research In Motion\BlackBerry\Connectors. As a result, the old Microsoft Outlook desktop applications are registered with BlackBerry Desktop Manager 4.3.
    Thank you very much for your help. With your post, and the postings of others who tried to help, I finally succeeded in getting rid of the error message, and I now have my BB Curve 8330 up and running with DM 4.3 along with Media Manager.

    What I ended up doing was uninstalling everything to do with RIM, and going over the Registry as well and removing anything with RIM in it. I had multiple connection folders so that was indeed the problem. I then downloaded the latest version of DM, and the installation went fine, and so did the sync configuration.

    Thanks again for everyone's help. Pinstack is by far the most helpful and friendliest BB Forum.
    PIN: 3022EE7A


    ~~~Nick Andriash~~
    Courtenay, B.C. Canada

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