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My wife has the BB 8330 and she receives her work emails on it, at ... BlackBerry Curve forum

  1. #1
    rockey95's Avatar
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    lost/forgotten password on BB 8330, need help.

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    My wife has the BB 8330 and she receives her work emails on it, at work she has to change her passwords every 3 months and yesterday while going into her BB she has forgotten her password, is there a way to retreive this password? I know there is an option to send your username to Sprint when trying to log in and we done that but it didnt send back her password, is there anything else we can do?
    Thanks in advance for your help.

  2. #2
    eazid's Avatar
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    I'm guessing IT can't give her her password? Or is it not on an IT policy?
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  3. #3
    KalebsDad78's Avatar
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    Yeah, I would say if work has to change the password, contact the IT department for the password.
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  4. #4
    N8DBB's Avatar
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    Not posting anymore, but will make an exception here.

    If you are referring to www.sprint.blackberry.com, call 877-654-9111.
    Choose option 1.
    Give them the PIN number on the device.
    They can't tell you the password, but they can tell you the username and reset the password to whatever you want to reset it to.

  5. #5
    rockey95's Avatar
    rockey95 no está en línea Stack level 1
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    Thanks for all the replys, she has called BB technical support and its been taken care of.

    Thanks once again for all the responses

  6. #6
    liltone08618's Avatar
    liltone08618 no está en línea Stack level 1
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    ive had the same issue with my work email on my bb but i am able to change the password myself without having the IT team geting involved

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