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I have a new 8320 and, when the background is set to a darl colour, ... BlackBerry Curve forum

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    terrapin's Avatar
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    LCD screen issue?

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    I have a new 8320 and, when the background is set to a darl colour, when I depress the trackball I sometimes see a slight "swirl" mark - the kind you'd see if you pressed on any LCD screen. Is this OK?

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    lucky13mt's Avatar
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    can you be a little bit more specific? thank you
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    How so? Like I said, when I have a dark coloured background and I depress the trackball, I get a slight swirl effect on the screen, upper right of trackball. It looks the same as if I was pushing down on the screen itself. It disappears after I let the trackball go.

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    do you press hard on your trackball? have you taking it out before?
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    Sounds like an issue I had with the 8830. When you depress the trackball, you get the LCD swirlies. I think its coming from the adhesive on the back of the LCD. Like there is a bit more there near the trackball, and when you depress anything near it, you get pressure from another side. We never did come up with a conclusion tho, just some speculation. ~via BB (wap.pinstack.com)~

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    Another thing, don't press as hard. Unless your individual didgit is freaking huge, you should be ok!~via BB (wap.pinstack.com)~

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    thanks - didnt think I was pressing too hard - again, however, is this a defect or acceptable? should I try to return the unit for another one?

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    why not? unless it is new then i wouldnt because you will get a refurb as a replacement more times then not

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    I don't think that is acceptable, I havn't seen any of the devices do this, I can press on the LCD cover on my Curve and it doesn't do that. Not that I am putting a lot of force behind it, but slightly more then I do on the track ball. I say return it and get another one.
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    I say get another one, your probably still under manufacturers warranty. I think my LCD gets mashed all the time especially when I'm sleeping.

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    Quote Originally Posted by terrapin View Post
    I have a new 8320 and, when the background is set to a darl colour, when I depress the trackball I sometimes see a slight "swirl" mark - the kind you'd see if you pressed on any LCD screen. Is this OK?

    I know exactly what you're talking about. Does it stay or does it slowly disappear eventually?
    Yes, I've been diagnosed with Phantom Vibration Disorder.....

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    I bet you could fix it yourself but dont,
    go trade it in you pay alot for something and it better be perfect.

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    I had two 8830's that did it. And when you take a phone back to a verizon store, they give you a new one. So, I think its an assembly issue. Kinda like the "Friday Car". Sometimes you get a good one, sometimes you get a bad one. If you take it back, make sure you do the same thing to the new one. And do it in front of the representative. And if the new phone is doing the same thing, hand it back to the rep, and ask for another one. Do it till you get one that dosent do it. Remember, regardless of how they treat you in the store, YOURE THE CUSTOMER!
    Ugh, couldnt think of anything to change it to.

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