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HELP!!!!! I installed the new 5.0 on my bb curve I have a 8330 with ... BlackBerry Curve forum

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    BethanyB's Avatar
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    Installed bbm 5.0 now i have no bbm

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    HELP!!!!! I installed the new 5.0 on my bb curve I have a 8330 with a 4.5 os and now it has completely wiped out my bbm. I have no icon. I have nothing in my dm showing I have bbm and I even did a batt pull. Now the question is where can I go to get my bbm back? I've tried to redownload and older version of bbm and it says basically "no u can't have it." So do I have to take it in to verizon and have them put it back on there or is there like a reset button somewhere on my curve that I can just return to factory and start all over?
    ~via smartphone mobile.pinstack.com~

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    i had the same problem and i called my carrier and they helped me reinstall through the desk manager on my pc

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    See This thread. You'll need to install your current OS onto your PC and then install bbm
    using DM to get bbm properly working. That issue was happening for quite a few members
    including myself, but the desktop install resolved it.

  4. #4
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    you need 4.5.0.132 or higher for it to work. my pops had the same prob

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    ALARM deaactivated

    I went to countless threads and finally found my solution to my problem! thank you all for the help
    ~:\BETHANĄ/:~

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    marczeffren's Avatar
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    Quote Originally Posted by BethanyB View Post
    I went to countless threads and finally found my solution to my problem! thank you all for the help
    post a link to the solution please
    Tour on 4.7.1.53

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    Quote Originally Posted by marczeffren View Post
    post a link to the solution please
    I can't remember exactly were but you got to uninstall it then go to the blackberry website and then go to the os software and readd the software for the bbm from there
    ~via smartphone mobile.pinstack.com~

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    MStrawder's Avatar
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    Quote Originally Posted by BethanyB View Post
    I can't remember exactly were but you got to uninstall it then go to the blackberry website and then go to the os software and readd the software for the bbm from there
    ~via smartphone mobile.pinstack.com~
    I believe the following is what you did...Connect your device and open Desktop Manager. Click on Add/Remove and place a check next to Blackberry Messenger so that it says Remove. Afterwards, when you connect your device and go here in Internet Explorer, it'll detect the absence of BBM and install it for you.
    "Our greatest fear is not that we are inadequate, but that we are powerful beyond measure" ~ Marianne Williamson
    Current OS list by device
    How to upgrade your OS

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