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The icon that takes me to an email address has disappeared. The email info is ... BlackBerry Curve forum

  1. #1
    sbrown712's Avatar
    sbrown712 no está en línea Stack level 3
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    I lost an icon

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    The icon that takes me to an email address has disappeared. The email info is still in the email set-up section I just don't have the icon.
    I installed the Firefox theme but I can't say that that is when I lost the icon. I did the 'show all' on the main screen and it's not there either. Anybody know where it's hiding or how I can restore it?

  2. #2
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Try resending your service books.

  3. #3
    azstar's Avatar
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    Do you have the service books for it? Go to options/advanced options/service books and look in the list. There should be two there for that email address. If they are missing, log in to your BIS page and resend the service books.

    Let us know if that helps...
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  4. #4
    sbrown712's Avatar
    sbrown712 no está en línea Stack level 3
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    Thanks for the info guys. The account wasn't listed in the service books and I don't know what the BIS page is. I just went in and deleted the account and started over. It's working so far.

    Thanks again.

  5. #5
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Well, wherever you deleted the account is where the BIS page is!

    Glad you got it sorted out!

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