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I have just upgraded to 4.5.0.52 on my 8310. My carrier is at&t. So far, ... BlackBerry Curve forum

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    m3nd1n0's Avatar
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    html email

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    I have just upgraded to 4.5.0.52 on my 8310. My carrier is at&t. So far, this OS is stable and I dont have any major issues. My question is about html email. So far, I dont see any difference in the formatting of my emails. Can someone tell me what difference I should be seeing and if there is a setting I need to configure to get this feature to work. Many thanks in advance for the feedback.

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    doughdaddy's Avatar
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    Try resending your service books and then sending yourself an email that contains tables and images. See if it shows as it should then.

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    m3nd1n0's Avatar
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    Thanks. I am not familiar with how to resend the service books. could you provide some instructions?

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    doughdaddy's Avatar
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    You need to go to the website that you set up your BIS emails from. On the left will be a button that says "service books" click that and then click send service books. I do not have the link for the AT&T BIS site (don't use it since I am on VZW) sorry.

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    Thanks. I am trying that now. Can someone confirm that HTML email is working on at&t?

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    mDRagON-'s Avatar
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    Quote Originally Posted by m3nd1n0 View Post
    Thanks. I am trying that now. Can someone confirm that HTML email is working on at&t?
    I believe that you have to wait for when new messages arrive to see HTML, the messages you have already will no show.

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    doughdaddy's Avatar
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    Quote Originally Posted by mDRagON- View Post
    I believe that you have to wait for when new messages arrive to see HTML, the messages you have already will no show.
    Hence my instruction above to send an email with tables and images.

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    RogerG's Avatar
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    I can definitely confirm that HTML e-mails work with an 8310 on AT&T.

    Here is the link for your BIS login page:

    https://bis.na.blackberry.com/html?b...ular&locale=en

    You can also in essence resend service books by going to Options>Advanced Options>Host Routing Table. Press the BB menu button, then Register Now.

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    m3nd1n0's Avatar
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    Ok, I tried resending the service books and then forwarded an old html email. It seems to work except the email did not show the pictures. The format of the email is html though. I will wait for other emails to come in.

    Thanks for all the help

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    RogerG's Avatar
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    You will have to prompt your device to load the images, even if you have the email settings to automatically load images. It's built in security to prevent exposing your device to invasion, etc.

    Press the BB menu button while in the message and then select Get Image.

  11. #11
    m3nd1n0's Avatar
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    Great tip RoGro. I did just that and now, I can see the pictures. Thank you very much.

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    VanillaEps's Avatar
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    How and where did you get 4.5?

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    Success is not final, Failure is not fatal, it is the courage to continue that matters.
    My Blog , My Flickr

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    Quote Originally Posted by melissaox View Post
    Is this good for the 8310?

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    Quote Originally Posted by VanillaEps View Post
    Is this good for the 8310?
    Yes

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