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This might be super remedial for some of you folks... But I can't seem to ... BlackBerry Curve forum

  1. #1
    mozcheez's Avatar
    mozcheez no está en línea Stack level 1
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    How to get email alert (tone)?

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    This might be super remedial for some of you folks...

    But I can't seem to get a tone alert for email when it's received. I even turned all my profiles (off of mute) and still get no audio notification. The mail shows as "unread" and the red light blinks. Help?

  2. #2
    flash24's Avatar
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    Re: How to get email alert (tone)?

    Make sure it's it's not mute or vibrate only. Try rebooting your blackberry.

  3. #3
    mozcheez's Avatar
    mozcheez no está en línea Stack level 1
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    Re: How to get email alert (tone)?

    My profile is set to "normal". I rebooted, no luck. I've had the blackberry (an 8300) for almost a month, and it's never worked this way. I have BES, if that makes a difference. I get audio alerts for SMS messages, phone, etc. I just realized that I also don't get audio calendar alerts either.

    I saw somewhere that someone removed themself from BES, then added it again. Any idea how I might remove myself?

  4. #4
    mozcheez's Avatar
    mozcheez no está en línea Stack level 1
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    Re: How to get email alert (tone)?

    which notification preference is for email? These are the ones I have:
    browser
    calendar
    level 1 messages
    messages (desktop)
    messenger - alert
    messenger - new message
    mms
    phone
    push to talk alert
    push to talk message
    sms text
    tasks

  5. #5
    kayos72's Avatar
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    Re: How to get email alert (tone)?

    Welcome to the stacks Mozcheez, Glad you are here
    I'm gonna go out on a limb and guess it's messages desktop.
    Mine has all my emails listed separately. try the desktop one and let us know

    Hope to see you around more!
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  6. #6
    mozcheez's Avatar
    mozcheez no está en línea Stack level 1
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    Re: How to get email alert (tone)?

    thanks, kayos. my volume and alert were already on for messages (desktop) - as it is for all the possible notifications, but I still don't get an audio alert for email. i'm trying to reinstall BES.

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