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Ok, I updated my phone and tried to add the new BBM. The DM said ... BlackBerry Curve forum

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    TNgal22's Avatar
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    Hourglass

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    Ok, I updated my phone and tried to add the new BBM. The DM said the load was successful but my phone never rebooted, just had the hourglass. I have done a battery pull and it still just gives me the hourglass. Any suggestions? I need my BB!!

    I will just let it sit while I go do some housework and see if it boots.
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    Mom to Ashlee

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    TNgal22's Avatar
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    Well, it booted but all my stuff was gone. I am restoring from my last back up now and hopes that works. Good thing I don't change my BB much.
    Support our Troops!!

    Mom to Ashlee

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    Quote Originally Posted by TNgal22 View Post
    Well, it booted but all my stuff was gone. I am restoring from my last back up now and hopes that works. Good thing I don't change my BB much.
    What was missing? Nothing should have been deleted during the installation.

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    TNgal22's Avatar
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    My applications. Most were free so I got them back on there. And for some reason, an email account I had deleted on BIS was back on there, even after I resent the Service book. There is one app that I am having issues getting back on, and it is a paid subscription so I am talking to the company now. Not sure what happened. Never had this issue before when I used the DM.
    Support our Troops!!

    Mom to Ashlee

  5. #5
    RayZ's Avatar
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    I don't know but it sounds like it restored your phone from an old back-up

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