and i registered it on the network, changed my device online, all that. BUT i ... BlackBerry Curve forum
hhhhhhhelp!!!! just got my new curve II
and i registered it on the network, changed my device online, all that. BUT i keep getting a new message red star, and the count is going up, but i have the same emails and texts and everything in my phone as i did in the old one!! i had them switch everything over in the store, so all my settings are the same (ie all text messages, emails MMS, etc. go to one box)
huh ? can you calm down and re explain more please (i know youre frustrated but try please) ? thanks
Edit : from what i understand the red start with message count is because this new device has never seen those messages before so it counts them as new.
Do a "Mark Prior As Read" or something close to that and it should fix your problem.
Let me know if im trying to fix the right issue lol
so my phone buzzes, like i got something. the red light flashes, the red star icon comes up, the message count goes up. but no new message is there.
it says i have 14 messages right now. but there are only 4 unread in there. they are the same messages as they were on the old phone.
i have gone online and "registered with the network" (thanks pinstack for those instructions!) and i have gone to my account on the BIS site and "changed my device". i have turned it off and on and removed my battery.
buzz...12. nothin....buzzzz.....13....nothin.....buzz....14.. ...nope, still just the same 4!
they are all "marked as read" now. so i have 10 on my count at the home screen
Last edited by james_armada; 05-06-2008 at 10:31 PM.
hmmm .... i honestly dont know then never heard of something like this.
Did you try : option - advanced option - host routing tables - register now ?
also yeah try battery pull again you can also try removing the email account off your BIS and adding it again.
I would try highlighting the date and "deleting prior." See if that helps.. if not, then you may need to remove your email accounts and add them back to the BIS.
i did register now. i have removed the battary. i really dont wanna remove accounts, but i guess i'll try. ugh
yeah ssnxp thats what i suggested first but he said that the 10 remaining ones were already read.
Also why dont u scroll down thru your emails maybe there ARE 10 unread emails you cant see and your blackberry wont "read" for some reason ??
Well you don't have to remove the accounts. Unless you want to work towards getting this fixed. Also, have you tried "Delete Prior"?
yep he did
Originally Posted by james_armada
so i scrolled all the way to the bottom and back up. only those four were there. but i hit "mark all prior read" and the 10 is gone. 30 seconds later. buzz....1....nothin.
i have 5 email accounts coming in, and i get email 24/7....this is killing me!
Ranxoren, "Mark as read"and "Delete Prior" are different.
The only thing I can recommend is removing and re-adding your email accounts individually.
i dont get this part ? wot is your final position now ?
Originally Posted by james_armada
my bad i over read what you wrote :P. But yeah im assuming he doesnt want to delete prior since he didnt even wanna delete the accounts ...
Originally Posted by ssnxp
got a new message alert, but nothings there
Are you sure they're email messages and not BB messenger or some other IM message?
~via My BB Curve (wap.pinstack.com)~
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