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About two months ago my BB broke and I sent it in to get another ... BlackBerry Curve forum

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    isharma's Avatar
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    help with BlackBerry Messenger

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    About two months ago my BB broke and I sent it in to get another one, and this new one doesn't have BB messenger on it, so even when i wipe the thing it doesn't show ! And when I go to the website on the computer/phone, it says my device isn't supported and gives me horrible error messages. PLEASE HELPPP, what do i do ?

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    so you have tried blackberry.com/messenger? Also you might consider updating your profile so we know your OS and carrier so we can better help. BTW...welcome to pinstack.

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    there ya go and yeah i was thinking, why would i post a message without even giving those details. lol. thanks !

    my OS is 4.2, as i do not have administrator privileges on this computer. gahh !

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    Quote Originally Posted by isharma View Post
    there ya go and yeah i was thinking, why would i post a message without even giving those details. lol. thanks !

    my OS is 4.2, as i do not have administrator privileges on this computer. gahh !
    Go to the addy from your BB and see if it works.

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    yep, i did that, but it just doesn't load the page. at all.

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    So it doesnt show in your app loader or anything? That was my only solution but hopefully someone else who has had the same issue might reply to you....SORRY!!

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    Okay, this may not be the greatest advice but when I accidentally deleted BBM from my pearl I had thesame problem you are having now. Everytime I tried to download from blackberry.com/messenger I got the message saying my device isn't supported. I refused to believe this since I had it on my bb just a few hours before so I kept trying. After about the 12th attempt it finally gave in and let me download the program. You can keep trying and hope that works....
    -OR-
    If you have access to a computer you can go to tmobile.com/bbupgrade to download the latest OS for the curve (4.5.0.81). once you load that onto your blackberry BBM should be there again.

    Good luck and keep us posted.
    Angel
    PIN: 2485D13B

    "We either make ourselves miserable, or we make ourselves strong. The amount of work is the same."

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    isharma's Avatar
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    I haven't been able to download the OS yet because I don't have administrator priveleges on any computer i use

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