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I'm new to BB...just converted from Palm due to battery life. I have the Curve ... BlackBerry Curve forum

  1. #1
    Palmconvert's Avatar
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    HELP w/ Message Folder

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    I'm new to BB...just converted from Palm due to battery life. I have the Curve 8300 from ATT.

    I downloaded my AOL e-mail and my corporate e-mail (exchange server set up on BB through the enterprise optio). However both accounts are going to the "Messages" mail box. The AOL email has a separate mail box on the screen, but I want to see my personal (AOL) email and work email separately.

    How do I do that?

    Thanks

  2. #2
    toymachinejg's Avatar
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    Re: HELP w/ Message Folder

    go to message folder press the menu key go to options,general options scroll all way way down to sms and email inboxes and click on it and change it to seperate

  3. #3
    DCookSta's Avatar
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    Re: HELP w/ Message Folder

    I think the issue is you're seeing both accounts in messages. The BB will lump them all in messages, the also have the AOL messages in its own box. I think its this way by design.

    The SMS separate setting is for just that, SMS/email separation.
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  4. #4
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    Re: HELP w/ Message Folder

    Correct - I see SMS messages in a different folder, and AOL has its own folder. I would just like to be able to not have all of my personal & work e-mail mixed in the Messages folder.

    I understand where some people would want that, but if there is no solution I may just take my AOL email of the BB.

    It would be nice if they gave you the option to separate it like they do the SMS.

  5. #5
    junlgle01's Avatar
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    Re: HELP w/ Message Folder

    I have been searching for the answer to this same issue.
    If someone can help with this I (we) would really appreciate it.

  6. #6
    8800bruin's Avatar
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    Re: HELP w/ Message Folder

    I just got off the phone with AT&T and they said there was no way to seperate them out.

  7. #7
    Rcbjr's Avatar
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    Re: HELP w/ Message Folder

    Nope, Only BIS added accounts can be separated, on phones with the newer OS versions. There is a short explanation about this linked in my signature.

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