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Hi - I have an error message coming up on my computer screen when I ... BlackBerry Curve forum

  1. #1
    Osprey's Avatar
    Osprey no está en línea Stack level 2
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    Jul 2007
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    HELP ! Synching problem with 8300

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    Hi - I have an error message coming up on my computer screen when I try synching: "Duplicate records found on the device". This may have something to do with a problem I mentioned in an earlier post to do with changing the date on calendar entries but finding that the BB kept the original entry as well - I don't know, never got any replies on that.

    Due to the problem however, the BB is not synching. I have already removed and reinstalled Desktop Manager and this has had no effect.

    Any clues ? Thanks in advance.

  2. #2
    Osprey's Avatar
    Osprey no está en línea Stack level 2
    Join Date
    Jul 2007
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    Back up on 8300 - Error message

    Please help with this one -

    When attempting a back up of my BB data via Desktop Manager, I get this error message: "Communications Error: The data was not recognised by the device".

    As a consequence, no back up is being made. Due to the other problems I am having with it at present (see my other posts), this makes me a little nervous !

    Grateful in advance for any suggestions - I have removed and reinstalled Desktop Manager already.

    Thanks.

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