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I have dropped my BB 8320 from about 15 feet onto a tile floor. The ... BlackBerry Curve forum

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    samstoughton's Avatar
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    Help I have droped my BB 8320

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    I have dropped my BB 8320 from about 15 feet onto a tile floor. The battery cover came off, the track ball came out & the battery came out as well. There is no other visible damage. The device will not power on with a power cord & the battery has a full charge. If I plug in the battery I get a red light that comes on for a few seconds & then nothing. With the power cord plugged in that light has a little red/green & amber at the same time. Basically I think the BB that I have owned for 7 weeks is dead. Suggestions?

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    Yikes, that's a pretty far drop.........if you plug it in to your PC will your computer/desktop manager recognize it?
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    I will try that. Thanks!

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    Sounds like you may have gotten some hardware failure.
    A drop like that could have done it

    Hopefully Az suggestion will work.

  5. #5
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    Ok, My computer recognizes the device & reads what is loaded onboard the hard drive & the memory card. So that was a good save azstar. Thanks. There might be some hope. Sounds like some hardware replacements though. Major surgery. Yikes.

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    You can check

    Here

    or

    BB Repair shop

    for repairs or parts if needed.

  7. #7
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    Wondering if the connection to the lcd screen is damaged. I'm going to get you a link for an app called JL_Cmder with a tutorial from Lavagirl for screenshots. If JL_Cmder can get a screenshot then it is a screen issue

    OK here's the link http://forums.pinstack.com/blogs/124275/blog198.html
    Last edited by azstar; 02-23-2009 at 12:10 AM. Reason: added link
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    Thanks lava for the links for parts & repair.

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    Thanks azstar for the JL_Cmder link to determine if my screen was damaged or not. I got a perfect shot, that was cool. So my device is sitting here & seems dead but its not.

  10. #10
    azstar's Avatar
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    So now you know what the fix needed is so you can't get swindled

    Now to decide if you are brave enough to try fixing it yourself or send it out for repair.
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  11. #11
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    So did you try calling it and see if you could answer? Can you use the menu key and trackball and take more screen shots to see if it otherwise appears to be working? Hopefully the damage is just to the screen and not the keyboard or speakers.
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  12. #12
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    At this point nothing works. There is no response from the key board at all. No power up or any of the menu keys,,,nothing.

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