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EXACTLY AS TITLE STATES. I have no idea what the problem is, i wiped my ... BlackBerry Curve forum

  1. #1
    campos_jeremy's Avatar
    campos_jeremy no está en línea Stack level 1
    Join Date
    Jun 2008
    Posts
    19

    HELP! 8310 turns off on its own during pin/phonecall

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    EXACTLY AS TITLE STATES. I have no idea what the problem is, i wiped my phone and backed it up and problem still occurs.
    Help please & thanks!

  2. #2
    Amigotek's Avatar
    Amigotek no está en línea Stack Professional
    Join Date
    Mar 2007
    PIN/ID
    21D7B3C6
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    Have you changed the battery? How long have you had the unit? Is the LD indicator white or another color (battery LD should have red x's on white background)? Type ALT LGLG (hold ALT the entire time) and scroll down through the log to see if anything is highlighted, if so post it here.

    Zo

  3. #3
    campos_jeremy's Avatar
    campos_jeremy no está en línea Stack level 1
    Join Date
    Jun 2008
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    19
    Quote Originally Posted by Amigotek View Post
    Have you changed the battery? How long have you had the unit? Is the LD indicator white or another color (battery LD should have red x's on white background)? Type ALT LGLG (hold ALT the entire time) and scroll down through the log to see if anything is highlighted, if so post it here.

    Zo
    1. no, haven't changed battery but i bought a new battery on ebay so i COULD change it.
    2. 've had my berry for almost 1 year.
    3. not sure
    4 ALT+LGLG:

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    a PeerTransport - TXst - 7/19 23:19:45
    a PeerTransport - TXst - 7/19 23:19:44
    a PeerTransport - TXst - 7/19 23:19:41
    a net.rim.gme - RXCa - 7/19 23:19:39
    a net.rim.gme - RXCa - 7/19 23:19:38
    a PeerTransport - TXst - 7/19 23:19:38
    a net.rim.gme - RXCa - 7/19 23:19:38
    a PeerTransport - TXst - 7/19 23:19:36
    a PeerTransport - TXst - 7/19 23:19:34
    a net.rim.gme - RXCa - 7/19 23:19:32
    a PeerTransport - TXst - 7/19 23:19:27
    a net.rim.gme - RXCa - 7/19 23:19:02
    a PeerTransport - TXst - 7/19 23:19:00
    a PeerTransport - RXCd - 7/19 23:17:17
    a PeerTransport - RXCd - 7/19 23:17:12
    a PeerTransport - RXCd - 7/19 23:17:11
    a net.rim.ippp - RXCd 6653 - 7/19 23:13:14
    a UI - UIE: Focus - target lost, prev=net.rim.device.apps.internal.ribbon.Applicati onMenu@301a2cab, input=net.rim.device.extra.app.facebook.event.user .StatusUpdatesUserEvent$StatusUpdateScreen@57a1d23 7, app=net.rim.device.extra.app.facebook.FacebookAppl ication@48505b2, L, - 7/19 23:13:09
    a net.rim.ippp - RXCd 1487 - 7/19 23:13:08
    W net.rim.mdp - TXca - 7/19 23:13:08
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    a net.rim.ippp - TXst 0 - 7/19 23:13:08
    a net.rim.ippp - TXst 1166 - 7/19 23:13:08
    a net.rim.ippp - TXst 1054 - 7/19 23:13:06
    a UI - UIE: Focus - target lost, prev=null, input=null, app=net.rim.device.extra.app.facebook.FacebookAppl ication@48505b2, - 7/19 23:13:05
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    a net.rim.ippp - RXCd 993 - 7/19 23:12:55
    a net.rim.ippp - RXCd 1218 - 7/19 23:12:54
    a net.rim.ippp - TXst 160 - 7/19 23:12:53
    a net.rim.ippp - RXCd 1109 - 7/19 23:12:53
    a net.rim.ippp - TXst 161 - 7/19 23:12:53
    a net.rim.ippp - RXCd 1114 - 7/19 23:12:52
    a net.rim.ippp - TXst 161 - 7/19 23:12:52
    a net.rim.ippp - RXCd 1183 - 7/19 23:12:51
    a net.rim.ippp - TXst 161 - 7/19 23:12:51
    a net.rim.ippp - RXCd 1082 - 7/19 23:12:51
    a net.rim.ippp - TXst 164 - 7/19 23:12:50
    a net.rim.ippp - TXst 161 - 7/19 23:12:50
    a net.rim.ippp - RXCd 1218 - 7/19 23:12:50
    a net.rim.ippp - RXCd 5713 - 7/19 23:12:50
    a net.rim.ippp - TXst 161 - 7/19 23:12:49
    a net.rim.ippp - RXCd 5713 - 7/19 23:12:49
    a net.rim.ippp - TXst 160 - 7/19 23:12:47
    a net.rim.ippp - RXCd 1132 - 7/19 23:12:46
    a net.rim.gme - RXCo - 7/19 23:12:45
    a net.rim.ippp - TXst 160 - 7/19 23:12:45
    a net.rim.ippp - RXCd 1219 - 7/19 23:12:45
    a net.rim.gme - RXCo - 7/19 23:12:44
    a net.rim.ippp - TXst 162 - 7/19 23:12:44
    a net.rim.ippp - RXCd 1045 - 7/19 23:12:44
    a net.rim.ippp - TXst 162 - 7/19 23:12:44
    a net.rim.ippp - RXCd 1219 - 7/19 23:12:43
    a net.rim.ippp - TXst 160 - 7/19 23:12:42
    a net.rim.gme - RXCo - 7/19 23:12:42
    a net.rim.ippp - RXCd 1082 - 7/19 23:12:42
    a net.rim.ippp - TxSC - 7/19 23:12:41
    a net.rim.gme - RXCo - 7/19 23:12:40
    a net.rim.ippp - TXst 160 - 7/19 23:12:40
    a net.rim.gme - RXCo - 7/19 23:12:40
    a net.rim.ippp - RXCd 1027 - 7/19 23:12:40
    a net.rim.ippp - TXst 166 - 7/19 23:12:39
    a net.rim.ippp - RXCd 1082 - 7/19 23:12:39
    a net.rim.ippp - TXst 160 - 7/19 23:12:38
    a net.rim.ippp - RXCd 1219 - 7/19 23:12:38
    a net.rim.ippp - TxSC - 7/19 23:12:38
    a net.rim.ippp - TxSC - 7/19 23:12:31
    a net.rim.ippp - TXst 161 - 7/19 23:12:31
    a net.rim.ippp - RXCd 1081 - 7/19 23:12:30
    a net.rim.ippp - TxSC - 7/19 23:12:30
    a net.rim.ippp - TxSC - 7/19 23:12:27
    a net.rim.ippp - TXst 161 - 7/19 23:12:26
    a net.rim.ippp - RXCd 1219 - 7/19 23:12:25
    a net.rim.ippp - TXst 161 - 7/19 23:12:21
    a net.rim.ippp - RXCd 1162 - 7/19 23:12:21
    a net.rim.ippp - TXst 160 - 7/19 23:12:20
    a net.rim.ippp - RXCd 1170 - 7/19 23:12:20
    a net.rim.ippp - TXst 161 - 7/19 23:12:17
    a net.rim.ippp - RXCd 1218 - 7/19 23:12:17
    a net.rim.ippp - TXst 160 - 7/19 23:12:17
    a net.rim.ippp - RXCd 1483 - 7/19 23:12:16
    a net.rim.ippp - TXst 164 - 7/19 23:12:12
    a net.rim.ippp - RXCd 1256 - 7/19 23:12:12
    a net.rim.ippp - TXst 162 - 7/19 23:12:12
    a net.rim.ippp - RXCd 1435 - 7/19 23:12:11
    a net.rim.ippp - TXst 160 - 7/19 23:12:08
    a net.rim.ippp - RXCd 1436 - 7/19 23:12:08
    a net.rim.ippp - TXst 1055 - 7/19 23:12:07
    a net.rim.ippp - TXst 1054 - 7/19 23:12:07
    a net.rim.ippp - RXCd 1279 - 7/19 23:12:07
    a net.rim.ippp - TXst 1054 - 7/19 23:12:07
    a net.rim.ippp - RXCd 1436 - 7/19 23:12:06
    a net.rim.ippp - RXCd 1249 - 7/19 23:12:06
    a net.rim.ippp - TXst 1054 - 7/19 23:12:03
    a net.rim.ippp - RXCd 1250 - 7/19 23:12:03
    a net.rim.ippp - TXst 1055 - 7/19 23:12:01
    a net.rim.ippp - RXCd 1436 - 7/19 23:12:01
    a net.rim.ippp - TXst 1054 - 7/19 23:12:01
    a net.rim.ippp - RXCd 1251 - 7/19 23:12:00
    a net.rim.ippp - TXst 1054 - 7/19 23:11:59
    a net.rim.ippp - RXCd 1434 - 7/19 23:11:59
    a net.rim.ippp - TXst 1054 - 7/19 23:11:59
    a net.rim.ippp - TXst 1054 - 7/19 23:11:59
    a net.rim.ippp - RXCd 1435 - 7/19 23:11:58
    a net.rim.ippp - RXCd 6653 - 7/19 23:11:57
    a net.rim.ippp - TXst 1054 - 7/19 23:11:57
    a net.rim.ippp - TXst 1054 - 7/19 23:11:57
    a net.rim.ippp - TXst 1054 - 7/19 23:11:56
    a net.rim.ippp - RXCd 1486 - 7/19 23:11:53
    a net.rim.ippp - TXst 1166 - 7/19 23:11:50
    a net.rim.ippp - RXCd 1215 - 7/19 23:11:50
    a net.rim.ippp - TXst 1054 - 7/19 23:11:48
    a net.rim.ippp - TXst 164 - 7/19 23:11:48
    a BBLogger[Facebook] - SPub - 7/19 23:11:48
    a net.rim.gme - RXCa - 7/19 23:11:44
    a net.rim.gme - RXCa - 7/19 23:11:44
    a PeerTransport - TXst - 7/19 23:11:40
    a net.rim.gme - RXCa - 7/19 23:11:35
    a PeerTransport - TXst - 7/19 23:11:32
    a PeerTransport - TXst - 7/19 23:11:31
    a net.rim.gme - RXCa - 7/19 23:11:30
    a net.rim.gme - RXCa - 7/19 23:11:30
    a PeerTransport - TXst - 7/19 23:11:28
    a PeerTransport - TXst - 7/19 23:11:26
    a PeerTransport - RXCd - 7/19 23:09:37
    a net.rim.gme - RXCa - 7/19 23:09:24
    a PeerTransport - RXCd - 7/19 23:09:23
    a PeerTransport - TXst - 7/19 23:08:28
    a PeerTransport - RXCd - 7/19 23:06:08
    a PhoneApp - PhoneFolders.getInstance(): have _instance - 7/19 23:06:00
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    W net.rim.calendar.ota - PURG -4425376077810739393 - 7/19 23:06:00
    W net.rim.calendar.ota - PURG -4912207477807284404 - 7/19 23:06:00
    W net.rim.calendar.ota - PURG -8155628913971600714 - 7/19 23:06:00
    a PeerTransport - RXCd - 7/19 23:05:02
    a PeerTransport - RXCd - 7/19 23:04:58
    a net.rim.gme - RXCa - 7/19 23:04:51
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    a PeerTransport - TXst - 7/19 23:04:48
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    a PeerTransport - RXCd - 7/19 23:04:40
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    a net.rim.hrtRT - CFin - 7/19 23:04:32
    a PeerTransport - RXCd - 7/19 23:04:32
    a net.rim.hrtRT - XSys - 7/19 23:04:32
    a net.rim.tunnel - Clos-blackberry.net - 7/19 23:04:32
    a net.rim.hrtRT - CClG 0x1 - 7/19 23:04:32
    a net.rim.gcmp - GCNr - 7/19 23:04:32
    a net.rim.hrtRT - EHr! - 7/19 23:04:32
    a net.rim.hrtRT - EHr* - 7/19 23:04:32
    a net.rim.hrtRT - ERRs 0x9 - 7/19 23:04:31
    a PeerTransport - RXCd - 7/19 23:04:30
    a net.rim.gme - RXCa - 7/19 23:04:29
    a net.rim.hrtRT - XV5i 0x20 - 7/19 23:04:29
    a net.rim.tunnel - STac-blackberry.net - 7/19 23:04:29
    a net.rim.tunnel - Open-blackberry.net - 7/19 23:04:29
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    a net.rim.gme - RXCa - 7/19 23:04:26
    a net.rim.gme - RXCa - 7/19 23:04:25
    a net.rim.gme - RXCa - 7/19 23:04:18
    a PeerTransport - TXst - 7/19 23:04:16
    a System - Process net_rim_bb_qm_peer(85) queue too large; key/stylus event(s) dropped - 7/19 23:04:13
    a UI - GS-D 487fe1ca - 7/19 23:04:02
    a net.rim.hrtRT - ESbk 0x0 - 7/19 23:03:59
    a net.rim.hrtRT - ESbk 0x0 - 7/19 23:03:59
    a net.rim.hrtRT - ESbk 0x0 - 7/19 23:03:59
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    a net.rim.activation.data - - 7/19 23:03:54
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    a net.rim.hrtRT - ESbk 0x0 - 7/19 23:03:54
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    a net.rim.hrtRT - ESbk 0x0 - 7/19 23:03:50
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    a net.rim.browser - RMen - 7/19 23:03:48
    a net.rim.hrtRT - ESbk 0x1 - 7/19 23:03:48
    a net.rim.ippp - RXCd 3395 - 7/19 23:03:48
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    a net.rim.browser - RMen - 7/19 23:03:47
    a net.rim.gme - RXCo - 7/19 23:03:47
    a net.rim.sb - RXCd 853341622 - 7/19 23:03:47
    a net.rim.hrtRT - ESbk 0x0 - 7/19 23:03:47
    a net.rim.sb - RXCd 853341621 - 7/19 23:03:47
    a net.rim.sb - RXCd 853341620 - 7/19 23:03:47
    a net.rim.hrtRT - CFin - 7/19 23:03:47
    a net.rim.sb - RXCd 853341619 - 7/19 23:03:46
    a net.rim.sb - RXCd 853341618 - 7/19 23:03:46
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    a net.rim.sb - RXCd 853341613 - 7/19 23:03:45
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    a net.rim.tunnel - Clos-blackberry.net - 7/19 23:03:45
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    a net.rim.gcmp - GCNr - 7/19 23:03:45
    a net.rim.hrtRT - EPRj 0x2100000002 - 7/19 23:03:45
    E net.rim.tcp - TNLf 0 - 7/19 23:03:45
    a net.rim.hrtRT - EHr! - 7/19 23:03:45
    a net.rim.tunnel - Clos- - 7/19 23:03:44
    a net.rim.hrtRT - EHr* - 7/19 23:03:44
    a net.rim.tunnel - Pdp2 2 - 7/19 23:03:44
    a net.rim.sb - RXCd 853341611 - 7/19 23:03:44
    a net.rim.hrtRT - ERRs 0x9 - 7/19 23:03:44
    a net.rim.tunnel - STnc-00000000 - 7/19 23:03:43
    a net.rim.tunnel - Open- - 7/19 23:03:43
    a net.rim.tcp - open - 7/19 23:03:43
    a net.rim.ippp - RXCd 88 - 7/19 23:03:43
    a net.rim.ippp - TXst 0 - 7/19 23:03:43
    a net.rim.tunnel - STac-blackberry.net - 7/19 23:03:43
    a net.rim.tunnel - Open-blackberry.net - 7/19 23:03:43
    a net.rim.udp - open - 7/19 23:03:43
    a net.rim.ippp - RXCd 396 - 7/19 23:03:43
    a net.rim.gpak - open - 7/19 23:03:43
    W net.rim.gpak - TEfa - 7/19 23:03:43
    a net.rim.hrtRT - XV5i 0x3 - 7/19 23:03:42
    a net.rim.tunnel - STac-blackberry.net - 7/19 23:03:41
    a net.rim.tunnel - Open-blackberry.net - 7/19 23:03:41
    a net.rim.hrtRT - ETot - 7/19 23:03:41
    a net.rim.ippp - RXCd 3395 - 7/19 23:03:41
    a net.rim.ippp - TXst 1040 - 7/19 23:03:39
    a System - CMM: WeatherEye(1785) no sig from 0x33 - 7/19 23:03:38
    a net.rim.gme - RXCo - 7/19 23:03:37
    a net.rim.ippp - RXCd 66 - 7/19 23:03:37
    a net.rim.ippp - RXCd 282 - 7/19 23:03:37
    a net.rim.ippp - TXst 232 - 7/19 23:03:37
    E net.rim.gme - REto - 7/19 23:03:37
    W net.rim.gme - RXCe - 7/19 23:03:37
    E net.rim.tcp - TNLf 0 - 7/19 23:03:36
    a net.rim.tunnel - Clos- - 7/19 23:03:36
    a net.rim.hrtRT - EPRj 0x2100000002 - 7/19 23:03:36
    a net.rim.tunnel - Pdp2 2 - 7/19 23:03:36
    a net.rim.gme - RXCo - 7/19 23:03:36
    a net.rim.tunnel - STnc-00000000 - 7/19 23:03:36
    a net.rim.tunnel - Open- - 7/19 23:03:36
    a net.rim.tcp - open - 7/19 23:03:36
    a net.rim.gme - RXCo - 7/19 23:03:35
    a net.rim.ippp - TXst 0 - 7/19 23:03:34
    a net.rim.ippp - RXCd 88 - 7/19 23:03:34
    a net.rim.ippp - RXCd 395 - 7/19 23:03:34
    a cmime - RXCd 378406315 - 7/19 23:03:34
    a net.rim.ippp - TXst 1040 - 7/19 23:03:34
    E net.rim.gme - REto - 7/19 23:03:33
    W net.rim.gme - RXCe - 7/19 23:03:33
    a PeerTransport - RXCd - 7/19 23:03:33
    a net.rim.gme - RXCa - 7/19 23:03:33
    a net.rim.gme - RXCa - 7/19 23:03:33
    a BBLogger[Facebook] - SPub - 7/19 23:03:33
    a net.rim.gme - RXCa - 7/19 23:03:33
    a net.rim.gme - RXCa - 7/19 23:03:33
    a net.rim.gme - RXCa - 7/19 23:03:33
    a net.rim.gme - RXCa - 7/19 23:03:33
    a net.rim.gme - RXCa - 7/19 23:03:33
    a net.rim.gme - RXCa - 7/19 23:03:33
    a net.rim.gme - RXCa - 7/19 23:03:33
    a net.rim.gme - RXCa - 7/19 23:03:33
    a net.rim.gme - RXCa - 7/19 23:03:33
    a net.rim.gme - RXCa - 7/19 23:03:33
    a net.rim.gme - RXCa - 7/19 23:03:32
    a net.rim.gme - RXCa - 7/19 23:03:32
    a net.rim.gme - RXCa - 7/19 23:03:32
    a net.rim.gme - RXCa - 7/19 23:03:32
    a net.rim.gme - RXCa - 7/19 23:03:32
    a net.rim.gme - RXCa - 7/19 23:03:32
    a net.rim.gme - RXCa - 7/19 23:03:32
    a net.rim.gme - RXCa - 7/19 23:03:32
    a net.rim.gme - RXCa - 7/19 23:03:32
    a net.rim.gme - RXCa - 7/19 23:03:32
    a net.rim.gme - RXCa - 7/19 23:03:32
    a net.rim.gme - RXCa - 7/19 23:03:32
    a net.rim.gme - RXCa - 7/19 23:03:32
    a net.rim.gme - RXCa - 7/19 23:03:31
    a net.rim.gme - RXCa - 7/19 23:03:31
    a net.rim.gme - RXCa - 7/19 23:03:31
    a net.rim.gme - RXCa - 7/19 23:03:31
    a net.rim.gme - RXCa - 7/19 23:03:31
    a net.rim.gme - RXCa - 7/19 23:03:31
    a net.rim.gme - RXCa - 7/19 23:03:31
    a net.rim.gme - RXCa - 7/19 23:03:31
    a net.rim.gme - RXCa - 7/19 23:03:31
    a net.rim.gme - RXCa - 7/19 23:03:31
    a net.rim.gme - RXCa - 7/19 23:03:31
    a net.rim.gme - RXCa - 7/19 23:03:30
    a net.rim.gme - RXCa - 7/19 23:03:30
    a PeerTransport - RXCd - 7/19 23:03:30
    a net.rim.gme - RXCa - 7/19 23:03:30
    a net.rim.gme - RXCa - 7/19 23:03:29
    a net.rim.gme - RXCa - 7/19 23:03:29
    a net.rim.gme - RXCa - 7/19 23:03:29
    a net.rim.gme - RXCa - 7/19 23:03:29
    a net.rim.gme - RXCa - 7/19 23:03:29
    a net.rim.gme - RXCa - 7/19 23:03:29
    a net.rim.gme - RXCa - 7/19 23:03:29
    W net.rim.mdp - TNda - 7/19 23:03:29
    a net.rim.gme - RXCa - 7/19 23:03:28
    a net.rim.gme - RXCa - 7/19 23:03:28
    a net.rim.gme - RXCa - 7/19 23:03:28
    a net.rim.gme - RXCa - 7/19 23:03:28
    a net.rim.gme - RXCa - 7/19 23:03:28
    a net.rim.gme - RXCa - 7/19 23:03:28
    a net.rim.gme - RXCa - 7/19 23:03:27
    a net.rim.gme - RXCa - 7/19 23:03:27
    a PeerTransport - RXCd - 7/19 23:03:27
    a cmime - RXCd 378406493 - 7/19 23:03:27
    a net.rim.gme - RXCa - 7/19 23:03:27
    a net.rim.gme - RXCa - 7/19 23:03:27
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    a CC - LinesUpdated - 7/1[/FONT]

  4. #4
    tilga's Avatar
    tilga no está en línea Stack level 2
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    i have the same problem. usually while texting or on YIM. i didn't have this problem when I had my new bb 8310, but ever since i've gotten this crappy refurb "warranty replacement" POS, i've had this issue.
    i have changed the battery.
    i have wiped/restored
    i have deleted non-essential apps

    i'm not sure what ALT+LGLG will result as my bb is currently dead yet again.

    often, if i put the plug/charger into my phone for 3-5 sec, it's fine. it shows i have the correct amount of battery life (half) and is ok for a while. however, today, i am at work w/o any chargers and when it finally came back up, it showed my battery was dead, turned off my radio and now it is just a somewhat pricey clock.

    HELP?!

  5. #5
    mfoote's Avatar
    mfoote no está en línea Stack level 1
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    My was doing the same thing I am right now in the process of charging a brand new battery for it I hope this fixes the problem. I am now wondering does the phone need to be shut off during the long 8 hour charge period or can I leave it on as long as its plugged into the wall.
    Badges we don't need no stinking badges.

  6. #6
    tilga's Avatar
    tilga no está en línea Stack level 2
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    so far, my theory is that it's a warranty replacement/refurb issue. so far, everyone in my town with whom i've spoken says they didn't have any probs w/their brand new bb - it wasn't until they received a warranty replacement that they began having issues with the phone cutting off randomly.

    so - my question for the rest of you having this problem - is your phone brand new or a refurb? (keep in mind that some carriers, such as at&t ONLY issue refurbs as warranty replacements.)

  7. #7
    mfoote's Avatar
    mfoote no está en línea Stack level 1
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    Mine is brand new to me. I have not done a warranty claim for mine. The new battery seems to have cured the problem.
    Badges we don't need no stinking badges.

  8. #8
    campos_jeremy's Avatar
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    Quote Originally Posted by mfoote View Post
    Mine is brand new to me. I have not done a warranty claim for mine. The new battery seems to have cured the problem.
    no problems anymore!

  9. #9
    tbone00's Avatar
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    For me, it was the battery. For 2-3 weeks, mine would show fully charge (5 bars) and then suddenly shut off during a less than 5 min's into a call or surfing; but worked fine for longer periods if plugged into a power source. I changed out the 1 yr. old battery and the problem is gone.

    Apparently the old battery would hold a short time charge on an "all or none" basis (from 5 bars to 0). There was no gradual power lose (4,3,etc). I guess so many re-charges eventually fried it out.

  10. #10
    enyad's Avatar
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    I have the exact same problem with my 8310. i am going to change the battery soon to see if that corrects the issue as well. will keep this forum updated when i get the unit

  11. #11
    campos_jeremy's Avatar
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    Quote Originally Posted by enyad View Post
    I have the exact same problem with my 8310. i am going to change the battery soon to see if that corrects the issue as well. will keep this forum updated when i get the unit
    If you continue to have this problem then it's time to change your battery.

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