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Hi Stackers, my Curve is getting an 'Uncaught exception: Index 2>=2' error while adding an ... BlackBerry Curve forum

  1. #1
    peterthill's Avatar
    peterthill no está en línea Stack level 4
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    Error while adding Pics to a contact

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    Hi Stackers,

    my Curve is getting an 'Uncaught exception: Index 2>=2' error while adding an Picture to a contact.

    Happens also after the good old Batt-Pull.

    Any sugestions?

    TIA
    Peter
    Yesterday is history, tomorrow is a mystery

  2. #2
    boricua's Avatar
    boricua no está en línea Stack level 3
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    It sounds like your BlackBerry Device Software has become corrupt and what you will need to do is perform a clean install of your BlackBerry Device Software using Application Loader.
    Before proceeding, make sure that the latest BlackBerry Desktop Software is installed on the computer by completing the following steps:
    1. Open BlackBerry Desktop Manager.
    2. Click Help.
    3. Select About Desktop Manager from the menu and select the Device Software tab.
    4. Confirm that the BlackBerry Device Software displayed is the latest version currently available from the service provider.
    Warning: The following procedure will erase all data from the BlackBerry smartphone. Back up the BlackBerry smartphone before proceeding..

    To perform a clean install of the BlackBerry Device Software, perform the following steps:
    1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
    2. Double-click the Application Loader icon.
    3. Click Next to start the installation process.
    4. Type your BlackBerry smartphone password, if prompted, and click OK.
    5. Click the check boxes next to the names of the applications you want to load, and then click Next.
    6. Click Advanced, and then click the check box beside Erase all currently installed applications.
    7. Click Next.
    8. Click the check box next to Do not automatically backup the application data during the loading process.
    9. Clear the box next to Backup and restore applications installed wirelessly.
    10. Click Next > Finish.
    11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.
    Last edited by boricua; 03-10-2008 at 07:55 AM.

  3. #3
    peterthill's Avatar
    peterthill no está en línea Stack level 4
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    Thx. But setting up the Curve again is the last thing that I would like to do. That would be the 4th installation within two month :/ Ok, perhaps it's the solution of the issue but does no one know thich module is taken control of adding pics to a contact?

    Peter
    Yesterday is history, tomorrow is a mystery

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