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I just got an unlocked 8900 to use on at&t, but I'm having a slight ... BlackBerry Curve forum

  1. #1
    joehash's Avatar
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    Error when trying to set up e-mail

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    I just got an unlocked 8900 to use on at&t, but I'm having a slight problem setting up my e-mail. I went to e-mail setup, and it asked if I wanted to receive e-mail to this blackberry instead of my old one. I said yes, and it showed the two e-mail accounts I had associated with my old berry. My at&t e-mail works, but whenever I try to validate my gmail e-mail I get an error message saying, "Update Failed" . That's it. No other information. Also note when I deliberately put in the wrong password, it tells me that. So that isn't the case. What could be going on here?
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  2. #2
    impak875's Avatar
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    I would check all the settings for the gmail email. Also log into your BIS account and resend the service books. If this doesn't work you can always download and use the gmail app. I like the app better anyways.
    ~via smartphone mobile.pinstack.com~

  3. #3
    XLiMBS's Avatar
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    Also try removing the offending account and then setting it up from scratch again.
    ~via smartphone mobile.pinstack.com~

  4. #4
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    Likje another said. Delte both emails accounts from BIS and redo them from start.
    Greg
    in Jax, FL

  5. #5
    joehash's Avatar
    joehash no está en línea Stack level 2
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    thanks guys. As soon as I logged into my BIS account the e-mail automatically started working. And it received all 150 e-mails in my inbox lol. Delete prior'd
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  6. #6
    sooner's Avatar
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    Quote Originally Posted by GregGebhardt View Post
    Likje another said. Delte both emails accounts from BIS and redo them from start.
    I had to do the same. Delete then re add the old account.
    ~via smartphone mobile.pinstack.com~

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