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A friend of mine is having problems with his BB 8310..a white screen shows up ... BlackBerry Curve forum

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    A friend of mine is having problems with his BB 8310..a white screen shows up n then after a while of waiting he gets an message saying JVM error message 513

    Wut can be done to take care of this?

    Is this an OS problem?

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    Quote Originally Posted by Ekzt1nr View Post
    A friend of mine is having problems with his BB 8310..a white screen shows up n then after a while of waiting he gets an message saying JVM error message 513

    Wut can be done to take care of this?

    Is this an OS problem?
    Hi Ekz, Yes that is an OS problem, Start with a Battery pull if you haven't done that. then reload the OS, If it happens after that then it is a Hardware problem and would require repplacment
    J. "Wyatt" Croom
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    That error (513) indicates the device was wiped clean after 10 unsuccessful password entries. All data and applicaitons have been erased.

    The solution is to reinstall the operating system.
    BlackBerry® Certified Support Specialist
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    Quote Originally Posted by GaryF View Post
    That error (513) indicates the device was wiped clean after 10 unsuccessful password entries. All data and applicaitons have been erased.

    The solution is to reinstall the operating system.
    Where did you find that Gary? My data base says somthing totaly ambiguous, check it, "<clinit> needs running An opcode requires that a class <clinit> execute before it can continue execution." Hence the answere I gave, Covering the possibilities.
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    Quote Originally Posted by GaryF View Post

    Super sweet your the Man Gary! Thanks. Why TMO has it differnt in our Data base I will never know, it sould be the same.
    J. "Wyatt" Croom
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    I think I know the table you are looking at and I agree that many of the entries listed can be pretty vague...
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    Thanx ppl ....I knew I had to reinstall the OS...but I was hoping for an easier solution...

    My friend is taking care of it now

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    That is not consistent with my years with BB's. I've gotten a 513 with the BB simply sitting on the desk next to me or locked and in my holster.

    Quote Originally Posted by GaryF View Post
    That error (513) indicates the device was wiped clean after 10 unsuccessful password entries. All data and applicaitons have been erased.

    The solution is to reinstall the operating system.
    Angry.
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    Quote Originally Posted by obsidian View Post
    That is not consistent with my years with BB's. I've gotten a 513 with the BB simply sitting on the desk next to me or locked and in my holster.

    Too true, the ONLY constant when it comes to electronics is it must have power, after that all bets are off! LOL
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    Not to mention i've gotten them without the device wiping.

    Quote Originally Posted by pda.teck View Post
    Too true, the ONLY constant when it comes to electronics is it must have power, after that all bets are off! LOL
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    That information is based on the KB article on RIM's Blackberry Technical Solution Center (the link is in post #5)
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