Try different kinds of DM versions ranging from 4.2 SP2 to 4.7 and use the ... BlackBerry Curve forum
Try different kinds of DM versions ranging from 4.2 SP2 to 4.7 and use the one that works for you.
~via smartphone mobile.pinstack.com~
* not sure what to do about the greyed out profiles. sorry
The suggestions worked for me:
What it turned out to be was my exceptions under 'profiles'. I had exceptions for my wife and some buddies. After all the steps above were completed, i found the profile exceptions were gone. Also, my custom settings for profiles were reset. Not a biggie. Just set everything back up and backedup again.
- download DM 5.0 and install
- go into 'advanced' under backup and restore, select 'profiles', click 'clear'.
- reboot BB
- click 'backup' and
- backup successful!
All set to go! YEAH! Thanks!
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