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Try different kinds of DM versions ranging from 4.2 SP2 to 4.7 and use the ... BlackBerry Curve forum

  1. #16
    dynamicrockstar's Avatar
    dynamicrockstar no está en línea Stack level 1
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    Try different kinds of DM versions ranging from 4.2 SP2 to 4.7 and use the one that works for you.
    ~via smartphone mobile.pinstack.com~

  2. #17
    delikid's Avatar
    delikid no está en línea Stack level 1
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    * not sure what to do about the greyed out profiles. sorry

    The suggestions worked for me:
    1. download DM 5.0 and install
    2. go into 'advanced' under backup and restore, select 'profiles', click 'clear'.
    3. reboot BB
    4. click 'backup' and
    5. backup successful!
    What it turned out to be was my exceptions under 'profiles'. I had exceptions for my wife and some buddies. After all the steps above were completed, i found the profile exceptions were gone. Also, my custom settings for profiles were reset. Not a biggie. Just set everything back up and backedup again.

    All set to go! YEAH! Thanks!

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