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For some reason my phone is not making or receiving calls. I'm not sure what ... BlackBerry Curve forum

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    cupiecat's Avatar
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    Emergency... please help

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    For some reason my phone is not making or receiving calls. I'm not sure what I have done. I am able to use the internet and my emails are still coming in. Please help the newbi. I have a curve. Thank u

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    Re: Emergency... please help

    When you try to make a call what happens, receiving a call what happens? Have you tried to reboot your BB?

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    Re: Emergency... please help

    do a battery pull if that doesnt work...pm and i can check your account and see what the status is?
    I Unlock All Mobile Devices, questions just ask

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    Re: Emergency... please help

    make sure your radio is turned on, if it's off then it won't work.
    if it is just resend the service books...at worse you may have to reload the software on your device

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    Re: Emergency... please help

    ~via BB (wap.pinstack.com)~When making a call it said " called failed" when trying to call myself it just went to voicemail. I did a battery pull and so far it's working. I just wonder what I could have done to make that happen. Is it some kind of issue with the curve? And thank you for fast response to my issue!

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    Re: Emergency... please help

    How the coverage in your area? Does this happen all the time or just at work/home/etc? The only time I get the "call failed" is when I'm getting poor coverage.

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    Quote Originally Posted by BenMarvin
    How the coverage in your area? Does this happen all the time or just at work/home/etc? The only time I get the "call failed" is when I'm getting poor coverage.
    At the time that this was happening, I checked and I had 3 bars so the signal was good. The thing is, I just got the phone yesterday and it's possible that I might have done something while playing with it. I would just like to know what so I don't do it again! ;-)

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    Re: Emergency... please help

    we all try to be
    I Unlock All Mobile Devices, questions just ask

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    Re: Emergency... please help

    Quote Originally Posted by harry3334
    we all try to be
    We all try to be????????????????????

    Is this like "I am"
    If you're going to dream - Dream Large!

  10. #10
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    Re: Emergency... please help

    My curve was doing the same thing when I first got it about a month ago. Called AT&T they sent some updates to the phone and fixed it they also said to turn it off everyday for about 5 or 10 min. So if they are any updates the phone will pick it up.

  11. #11
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    Re: Emergency... please help

    Sounds like a server issue. Don't know if I could handle turning off my phone 5 or 10 minutes a day.
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