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OK...Just got a new Red 8310 to replace my 8300 (anyone want to buy the ... BlackBerry Curve forum

  1. #1
    mbranscum's Avatar
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    Email setup problem on new BB

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    OK...Just got a new Red 8310 to replace my 8300 (anyone want to buy the 8300? ). When setting up the 8310, I go to email set up, but it appears to only want me to set up a new email account.

    When I type in my existing BB email address, it says the address alredy exists. This isn't the first time I've changed BB's, but this time I am completely stumped.

    What do I need to do to get the 8310 to recognize my existing BB email?

    Thanks!
    Last edited by Lavagirl; 11-03-2007 at 08:58 PM.
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    Re: Email setup problem on new BB

    Did you log on to your BIS account and switch PIN and IMEI to the new BB?
    This way your email accounts will automatically get pushed to the new BB and you
    don't have to setup on the BB itself.
    It's easier to setup your email accounts online on your BIS account page.
    See the Official Latest OS threads updated regularly for All Devices.
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  3. #3
    mbranscum's Avatar
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    Re: Email setup problem on new BB

    OK...that was it Lavagirl! Thank you.

    Weird, I don't remember having to go online to change the pin and imei before>

    Thanks!!!!
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  4. #4
    Lavagirl's Avatar
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    Re: Email setup problem on new BB

    Np, glad you got it worked out
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