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i have cingular/att...i was able to create mycingular.blackberry.com email mad easy the first time....but then ... BlackBerry Curve forum

  1. #1
    KingOfSJ's Avatar
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    email question

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    i have cingular/att...i was able to create mycingular.blackberry.com email mad easy the first time....but then i had to reset my blackberry and everything got whiped out....so now im trying ot do the setup again...but i already have one so i go down to the existing username login...

    and when it asks me to log in how am i supposed to put in the username window?

    say for instance my blackberry email is 12345@mycingular.blackberry.com

    in login do i put the whole damn thing...or just he actual 12345 part....cuz ive been trying to do it for like half an hour now and it keeps telling me to check my info or whatever...like i still get my emails and all...but i cant log in for some reason.....

  2. #2
    MotoUp's Avatar
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    Re: email question

    Try going to the BIS site to set it up, it's a whole lot easier!

    https://bis.na.blackberry.com/html?brand=mycingular

  3. #3
    dtx's Avatar
    dtx
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    Re: email question

    Your mycingular email should still be active. It's on the server, not the device.
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    DTx
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  4. #4
    KingOfSJ's Avatar
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    Re: email question

    ^^i know that...as i noted above...i still ge the emails...but the little icon isnt there on my phone anymore....i instead get my emails where my text messages would be...

    but agian.....what do you put when yoru logging in...the whole thing...or just he username part of your email?

  5. #5
    trigga15's Avatar
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    Re: email question

    try resending your service books and registering the device again

  6. #6
    Rcbjr's Avatar
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    Re: email question

    I think you use just the part in front of the @my. . . At least that's how I log in.

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