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Morning, I have had this issue since I purchased the phone, but have only got ... BlackBerry Curve forum

  1. #1
    Jrich174's Avatar
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    Deleting emails on Curve does not delete them on email account

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    Morning,
    I have had this issue since I purchased the phone, but have only got around to asking peeps about it.

    So basically, I have the Curve, and when I delete emails (I have Hotmail and a Gmail accounts attached), although I select the option to delete the email from my phone AND my email account, it fails to ever delete the email from my email account.
    Does any know why this may be? Is there a setting I have to change?

    Thanks in advance.

    James.
    Last edited by cherrichiodo; 01-07-2008 at 08:59 PM. Reason: font issues

  2. #2
    doughdaddy's Avatar
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    Re: Deleting emails on Curve does not delete them on email account

    Check your settings on the BIS website you set the account up on. There is a check box that says "Synchronize deleted items between this mailbox and my device." Make sure that is checked. And remember that not all email servers will respond to the delete message request.

  3. #3
    takadante's Avatar
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    Re: Deleting emails on Curve does not delete them on email account

    ~via BB (wap.pinstack.com)~

    Gmail only has 1 way sync as far as I know

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    cliffr39's Avatar
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    Re: Deleting emails on Curve does not delete them on email account

    double check that it's this way on your BB - go to Messages \ Options \ Email reconciliation. Make sure you either have it as prompt or both, not just handheld
    ~A BlackBerry without a data plan is just a berry without the crack.~
    Links to common questions.

  5. #5
    hchai's Avatar
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    Re: Deleting emails on Curve does not delete them on email account

    Quote Originally Posted by takadante View Post
    ~via BB (wap.pinstack.com)~

    Gmail only has 1 way sync as far as I know
    Gmail has been doing 2-way sync for quite a while.

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